Wholesale Business Account Manager in Tacoma, Washington at Griots Garage Inc

Griot’s Garage

Griot's Garage is the leader in providing complete car care solutions for the car care enthusiast. We have a strong commitment to providing the best service and most complete expertise to our customers, and we want you to come Have Fun in Our Garage!

Overview

The Wholesale Business Account Manager plays a key role in supporting the growth and execution of Griot’s Garage’s WD (Warehouse Distributor) and Retail business channels. This position is responsible for managing strategic customer relationships, supporting sales planning and forecasting efforts, and helping coordinate internal sales operations and administrative support resources.

The ideal candidate brings a blend of relationship management, analytical thinking, operational discipline, and leadership capability. Success in this role requires strong communication skills, attention to detail, and the ability to collaborate across departments to drive execution and results.

Responsibilities

Account Management & Sales Execution

• Manage and grow strategic WD and Retail accounts while identifying opportunities for growth within existing accounts and help expand Griot’s Garage’s market presence
• Build and maintain strong customer relationships through proactive communication, account planning, and exceptional service
• Support key account meetings, line reviews, business reviews, and ongoing customer initiatives

Forecasting & SIOP Collaboration

• Partner closely with SIOP and demand planning teams to support accurate forecasting, inventory alignment, and sales planning initiatives
• Provide account-level insights and market intelligence to improve forecast accuracy and support operational decision-making
• Assist in coordinating promotional plans, product launches, and inventory requirements with internal stakeholders

Team Coordination & Operational Support

• Help coordinate and manage team members supporting sales administration and account operations functions
• Assist with prioritization, communication flow, and execution of administrative sales activities to ensure timely and accurate support for customers and the sales team
• Support process improvement initiatives that increase efficiency and visibility across sales operations

Reporting & Analytics

• Analyze sales trends, forecasts, and account performance metrics to identify opportunities and risks
• Prepare reports, presentations, and business recaps for internal leadership and customer meetings
• Maintain accurate account records, sales documentation, and CRM data

Cross-Functional Collaboration

• Partner with Marketing, Product Development, Customer Service, Supply Chain, and Operations teams to ensure alignment and successful execution of customer strategies
• Support manufacturer representative groups and external sales partners as needed

Travel & Industry Representation

• Represent Griot’s Garage at trade shows, account meetings, conventions, and industry events
• Travel as needed to support customer relationships, business development, and sales initiatives

Qualifications

• 3+ years of experience in sales, account management, sales operations, or a related field
• Experience supporting retail, WD/distribution, or international accounts preferred
• Strong organizational, communication, and relationship-building skills
• Demonstrated ability to analyze sales data and translate insights into actionable business strategies
• Experience collaborating with forecasting, supply chain, or demand planning teams is a plus
• Proven ability to manage multiple priorities in a fast-paced environment
• Self-motivated, detail-oriented, and highly collaborative
• Proficiency with Microsoft Office Suite; CRM and ERP system experience preferred
• Willingness to travel approximately 25–30%, including overnight travel
• Interest in cars and car care, a plus!

Benefits

• A competitive wage (DOE)
• Co-pay Medical, Co-pay Dental
• Life Insurance
• 401(k) Plan
• Paid vacation days + holiday pay
• Employee discount plan
• Employee Profit Sharing Plan

Work Location: On-site in Tacoma, WA

Job Type: Full-time

Pay: $85,000.00 - $100,000.00 per year

The base pay range for this position in Tacoma, Washington is $85,000.00 - $100,000.00 per year. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience.

Griot's Garage is an Equal Opportunity Employer and Drug and Tobacco Free Employer. To apply for this position, please apply on our Career Page: Career Opportunities - Griot's Garage