Critical Time Intervention (CTI) Case Manager in Cheektowaga, New York at Endeavor Health

Help People Navigate Critical Transitions—and Build Stability That Lasts

Endeavor Health Services is growing, and we’re looking for a full-time Critical Time Intervention (CTI) Case Manager to support individuals during some of the most pivotal moments in their lives—such as transitioning from hospitalization or higher levels of care back into the community.

In this role, you’ll provide focused, time-limited support that helps people secure housing, access services, and build strong community connections. You’ll work as part of a collaborative team to ensure each person has the tools and support they need to achieve long-term stability and independence.

$5,000 Sign-On Bonus

What You’ll Do

• Conduct comprehensive assessments of client needs, strengths, and goals
• Develop individualized, short-term support plans focused on stability and transition
• Coordinate transitions from hospitals or other settings into the community
• Collaborate with healthcare providers, social services, and community organizations
• Connect people to resources including housing, employment, and healthcare
• Build strong, trusting relationships to encourage engagement in services
• Monitor progress and adjust plans to support successful outcomes
• Advocate for client needs across systems and services
• Maintain accurate, timely, and compliant documentation
• Participate in team meetings, training, and ongoing professional development
• Identify and address barriers to long-term stability
• Provide education and support to the people we serve and families

What We’re Looking For

• Bachelor’s degree in social work, psychology, or related field
• 2+ years of case management or related experience
• Valid driver’s license and reliable transportation
• Flexibility for occasional evenings or weekends as needed
• Working knowledge of Microsoft Office

Compensation & Benefits

• Salary: $24.68–$27.67/hour (based on experience and credentials)
• $5,000 sign-on bonus
• Medical, dental, and company-paid vision insurance
• Company-paid life insurance, AD&D, and long-term disability
• Optional short-term disability and additional life/AD&D coverage
• 401(k) with employer contribution
• Generous PTO, sick time, and 10 paid holidays
• Employee Assistance Program
• Discounted pet insurance
• Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness

Why Join Endeavor?

You’ll be part of a mission-driven agency committed to supporting individuals during high-risk transitions and helping them build lasting stability in the community. We prioritize teamwork, professional growth, and meaningful work that directly impacts people’s lives.

Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.