Bilingual Navigator in Longview, Washington at Lower Columbia College

At a glance!: The Outreach department is accepting applications for the Bilingual Outreach Navigator position, where you’ll have the opportunity to join a collaborative and supportive team in assisting students and families, our partners, and events.

Who You Are: The successful candidate will have a proactive approach to customer service, is highly collaborative, and demonstrates a commitment to providing a welcoming and inclusive experience for LCC’s diverse student population. As a member of the Outreach team, the Navigator will coordinate and collaborate with K-12 partners and multiple college departments to ensure excellent service and support for students.

The Position: As an integral member of LCC’s Outreach team, the Bilingual Outreach Navigator serves the Spanish-speaking community in the college’s service district, including attending community events, providing information in Spanish, and occasionally translating promotional materials. Navigator duties also include providing ongoing support to high school students with the LCC admissions process, preparing financial aid and scholarship applications, understanding dual-credit options, facilitating credit transfer for Career and Technical Education (CTE), and more. As an Outreach team member, Navigator duties also include collaborating with the Director and other team members on event planning and execution, as well as on other prospective student engagement activities.

The Bilingual Outreach Navigator is classified as a Program Specialist 2 and is 40 hrs/week. The typical schedule is Monday through Friday, 8 am to 5 pm, with some evening and weekend responsibilities (flex time is available). LCC offers a 5% assignment pay premium for Spanish-language skills in addition to the posted salary range (a Spanish-language assessment is required to qualify). The Bilingual Outreach Navigator reports to the Director of Outreach Services.

Why LCC? Visit our Candidate Hub to learn more about our campus, culture, and benefits.

50% - Advising and Student Support

• In collaboration with the Director, develop and implement communication plans to keep prospective and new students on track with key activities to enroll, advance toward completion, and achieve transfer/career goals.

• Provide accurate and timely information regarding dual credit options, especially CTE dual credit, to students, K12 partners, and parents, and provide enrollment reports and information for incoming dual-credit students.

• Work closely with the LCC Student Ambassadors and One-Stop staff to ensure new students successfully complete processes leading to enrollment.

• Manage a designated group of new students to complete welcoming activities and communications, such as text message communication, tracking New Student engagement, and referring students to appropriate LCC resources.

30% - Community Engagement

• Develop and maintain relationships with the Hispanic/Latino community and provide specific outreach to Spanish-speaking communities through events, such as assisting with Financial Aid applications (FAFSA/WAFSA), scholarship or college application support, and attending community activities.

• Support the Outreach Team in delivering targeted outreach and recruitment activities to diverse student populations, including communities of color, low-income communities, students with disabilities, opportunity youth, and adult populations.

• Demonstrate cultural competence, including awareness and understanding of diverse populations, and promote an educational and work environment that affirms commitment to equity, diversity, and inclusion.

• Participate in planning, facilitating, and hosting outreach events, including presentations and orientations to new and prospective students, high school counselors, LCC advisors, and other parties to promote LCC opportunities, including dual credit, application support, enrollment processes, scholarship, financial aid, campus visits, and other activities related to community engagement and college outreach and recruitment.

15% - Administration & Compliance

• Support compliance by working collaboratively with college staff and CTE faculty to help ensure accurate Programs of Study, transcript evaluation, agreements, and qualifying events are met as required by the Carl D. Perkins Act of 2018.

• Maintain accurate files, forms, contact information, tracking of prospective students and new students, and communications using college technology

5% - Industry and External Partnerships

• In partnership with the Director, engage with business, industry, and other external partners to participate in a variety of activities that enhance students’ understanding of industry related to their field of study and to engage employers in career-related learning experiences.

• Maintain positive relationships with all participating schools, LCC staff and faculty, local industry, higher education partners, and community members
  
  

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• Bilingual in English and Spanish.

• Associate degree in education, communications, social sciences, business, marketing, counseling, or related field, or equivalent combination of education and experience.

• Demonstrated experience working effectively with people from diverse backgrounds.

• Demonstrated ability to work independently to meet program goals, with the adaptability to pivot priorities as need arises.

• Demonstrated ability to clearly explain complex processes across multiple communication channels to individuals from varied cultural and linguistic backgrounds

• Attention to detail.

• Demonstrated ability to identify student or program challenges, maintain relevant information, and implement accessible, timely solutions. Demonstrated proficiency with computer processing software, presentation software, and/or social media tools.(such as Microsoft Office, Google Suites)
  
  

  Preferred Qualifications

• Bachelor’s Degree in business administration, communications, education, marketing, social sciences, student development, or a field related to outreach and recruiting.

• Previous professional experience in an educational setting (K12 or higher education). - Counseling or teaching/ working with students.

• Knowledge of student development theories and practices.

• Experience in student recruitment, admissions, or a related field.
  
  

The minimum qualifications may seem specific and limiting, but we do consider candidates with relevant education, experience, and skills. We encourage you to apply even if you don't meet exactly what's listed. With questions about qualifications, feel free to reach out to our HR team.

How to apply:

An online application must be completed for consideration. Click “Apply” at the top of the page to get started. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself):

• Letter of Interest (cover letter) - describing your interest in Lower Columbia College and this position, how your experience, knowledge/skills, education, abilities etc. meet the qualifications for this position

• Resume

• References - please provide at least three professional references including one current or former supervisor

• Unofficial transcripts (if applicable)

Upon request, accommodations are available for persons with disabilities for the Lower Columbia College hiring process. Please contact Human Resources to request an accommodation. The Human Resources Office is accessible to persons with disabilities.

Residency Requirement

To be employed at Lower Columbia College, applicants must currently reside in Washington or Oregon, or be willing to relocate to one of these states. This is a condition of employment for all positions at the College. Please ensure your application reflects your current residency or intent to relocate if selected for the role.

Lower Columbia College Human Resources

For any questions regarding this job advertisement and/or department or campus culture, please call our Human Resources office at (360) 442-2120, or email us directly at hr@lowercolumbia.edu.

Equal Employment Opportunity

Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington State's Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. All Inquiries regarding compliance with Title IX, access, equal opportunity and/or grievance procedures should be directed to Kendra Sprague, Vice President of Foundation, HR & Legal Affairs, 1600 Maple Street, PO Box 3010, Longview, WA 98632, title9@lowercolumbia.edu, Phone number, (360) 442-2120, Phone number/TTY (800) 833-6388.

• Learn more on our Non-Discrimination and Anti-Harassment page.

• The college is compliant with Title IX best practices. For more information, visit About Title IX.

• The college encourages qualified members of protected classes to apply.
  
  

Diversity, Equity & Inclusion

LCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. For more information, see Diversity & Equity.

Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report:

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Lower Columbia College's Annual Security and Fire Safety Report is available online at lowercolumbia.edu/CleryASFR.

Declaration Regarding Sexual Misconduct

Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or professional association or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers or professional association. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.

Mission, Vision & Values

Our Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC. For details on LCC's Mission, Vision & Values, see our Strategic Plan.

Conditions of Employment

• If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work for the duration of this position as required by the Immigration Reform Control Act of 1995.

• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

• The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.

• If you are hired and are proficient in Spanish, you will have to take a Spanish proficiency test to receive the 5% extra in salary.
  
  

Anticipated Start Date

LCC offers two start dates for new employees - the 1st and 16th or the closest working day.