SPORTS SITE LEAD in WILMINGTON, North Carolina at YMCA of Southeastern North Carolina

POSITION SUMMARY:

Under the direction of the Director of Soccer and consistent with the YMCA's mission of Youth Development, Healthy Living, and Social Responsibility, the Site Coordinator is responsible for overseeing daily soccer program operations, ensuring participant safety, supervising staff, supporting coaches and referees, and delivering high-quality youth and adult sports programming. This position may serve in a leadership capacity as a Site Lead, Coach, Referee, or Program Worker and supports all aspects of program execution, facility maintenance, customer service, and event operations.

ESSENTIAL FUNCTIONS:

Coaching and Refereeing

• Coach youth participants ages 2–17 in accordance with program guidelines and age-appropriate development standards.
• Lead practices that keep participants active, engaged, and having fun.
• Referee games for participants ages 6–17, as assigned.
• Serve as referee for U8 and younger games and Assistant Referee (AR) for U12 and older games.

Program Operations

• Support daily operations of youth and adult soccer programs.
• Assist coaches, participants, and families with program needs and questions.
• Monitor fields and program areas to ensure participant safety and respond appropriately to concerns or emergencies.

Field and Facility Maintenance

• Perform field maintenance duties including mowing (must be at least 18 years of age), raking, painting field lines, and filling low spots.
• Assist with facility and equipment setup and preparation for practices, games, and events.
• Collect, clean, store, and secure equipment at the end of each day.

Concessions and Event Support

• Operate concession areas, including sales transactions, inventory management, cleaning, and restocking.
• Support YMCA and soccer-related events, including school functions, fundraisers, off-site clinics, and promotional activities.
• Assist with event setup, breakdown, and site cleanup as needed.

Participant Safety and Customer Service

• Maintain a safe, welcoming, and inclusive environment for all participants, families, volunteers, and staff.
• Provide excellent customer service and represent the YMCA in a professional manner.
• Respond to participant, parent, and staff concerns in a timely and appropriate manner.
• Demonstrate organizational, public relations, and interpersonal skills in daily interactions.
• Work effectively with and provide support to volunteers, program participants, and YMCA staff.
• Represent the YMCA in a professional, mature, and positive manner at all times.

OUR CULTURE: Our mission and core values are brought to life by our culture. At the Y, we strive to live our purpose of strengthening communities with intention and purpose every day. We welcome all: we are open to everyone. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We nurture: we support you on your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

YMCA PART-TIME BENEFITS OVERVIEW: At the YMCA, we invest in our people so they can better serve our communities. Our part-time employees enjoy a supportive, inclusive work environment with valuable benefits that reflect our mission and core values.

• Complimentary YMCA Membership
• Flexible Scheduling
• Professional Development
• Retirement Benefits
• Employee Resource Groups

YMCA COMPETENCIES (Leader):

Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruit volunteers and build effective, supportive working relationships with them. Supports fundraising.

Collaboration: Works effectively with people of diverse backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing other

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces innovative approaches and discovers ideas to create a better member experience.

Establishes goals, clarifies tasks, plans of work, and actively participates in meetings. Follows budgeting policies and procedures and reports for all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seek opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

The YMCA of Southeastern NC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.

REQUIREMENTS & QUALIFICATIONS:

• Must hold and present a copy of USSF certifications or licenses, expired documents will not qualify.
• Basic knowledge of organizational practices, customer service, public relations, and interpersonal communication.
• Ability to supervise, motivate, and work collaboratively with volunteers, participants, and staff.
• Ability to work independently, prioritize tasks, and stay focused on assigned responsibilities.
• Strong communication skills and the ability to maintain professional relationships with participants, parents, staff, and community members.
• Commitment to the YMCA mission, values, and standards of conduct.
• Must obtain or present a current CPR certificate within 30 days of hire.

PHYSICAL DEMANDS:

• Ability to plan, lead and participate in activities. Ability to lift 50 lbs. Work outdoors in any weather.

YMCA SAFETY REQUIREMENTS:
CPR & First Aid – Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives.

Emergency Response – Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures.

Incident Management – Required to report all safety incidents and hazards immediately and accurately to supervisors.

Safe Environment – Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants.

Physical Readiness – Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities.

Compliance – Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable.

Reasonable Accommodation Statement: The YMCA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation to complete the application process or to perform essential job functions, please contact Human Resources.

JOB TITLE: SPORTS SITE LEAD

LOCATION: Wilmington & Hampstead

POSITION TYPE: Part Time

FLSA: Non-Exempt

PAY RATE: $12.44 - $15.55 / Hour

REVISION DATE: 6/1/2026

Equal Opportunity Employer: The YMCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.