Guest Services Representative in Baton Rouge, Louisiana at Executive Hotel Management

Are you a people person with a passion for providing exceptional service? We're thrilled to invite you to join our team as a Guest Services Representative. In this role, you'll be the welcoming face of our hotel, ensuring each guest enjoys a memorable experience from check-in to check-out. Your ability to connect with guests and provide outstanding service will make a lasting impression and contribute to our vibrant hospitality culture.

With a competitive hourly salary of $14 - $16, you'll have a chance to shine in a dynamic, fast-paced environment. We value your dedication to creating a warm, inviting atmosphere where every guest feels valued and cared for. Let's work together to make every stay special. Apply now and become a cherished member of our hospitality family.

$14 - $16 hourly

• Greet and welcome guests upon arrival with a friendly and professional demeanor
• Assist guests with check-in and check-out procedures efficiently and accurately
• Respond to guest inquiries and provide information about hotel facilities and services
• Handle guest requests and complaints promptly and in accordance with hotel policies
• Maintain a clean and organized lobby area to enhance the overall guest experience

• Excellent verbal communication skills
• Computer skills
• Problem-solving skills
• Active listening skills
• Personal accountability skills

We offer an appealing atmosphere and welcome a wide variety of guests from many different backgrounds. From business travelers to sports enthusiasts and conference attendees, our guests have a range of reasons to travel to Baton Rouge. We strive to give each of them a positive impression, starting with their interactions with associates of our hotel.