Mission Coordinator in at JSX

This Is How We Fly

At JSX, were not just a lifestyle carrier were a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role:

As a Mission Coordinator, you serve as the beating heart of the operationmastering the art of flight coordination, logistics management, and flight planning while seamlessly liaising between Pilots, Maintenance, Scheduling, Guest Services, and Sales Teams.

A Day in the Life:

Your day will be fast-paced and mission-driven, focused on ensuring every flight operates safely, smoothly, and with complete situational awareness. Typical responsibilities include:

• Flight Planning & Tracking: Create FAA flight plans and flight-follow all company aircraft and crewmembers to provide accurate, real-time information to internal stakeholders.

• Operational Monitoring: Research, review, and track operational factorssuch as weather, NOTAMs, and TFRsthat may impact client trips, and proactively communicate concerns to Scheduling and Guest Services.

• Regulatory Compliance: Monitor crew and flight legality to ensure full adherence to FAA regulations and company policies.

• Safety & Analysis Support: Assist those exercising Operational Control by conducting meteorological reviews and evaluating NOTAMs/TFRs to ensure the safest expectations for clients and crew.

• Mission Oversight: Monitor each flight from departure to arrival, including intermediate stops or diversions, ensuring continuous and safe tracking of aircraft and personnel.

• Crew Briefing & Support: Brief Pilots and provide full trip support, helping them understand their duty day, flight assignments, and operational expectations.

• Aircraft Services Coordination: Arrange and confirm all required aircraft services to support safe, efficient, and on-time operations.

• Data & Record Management: Record flight and pilot data in the trip-management system to maintain accurate metrics and reporting.

• Fuel & Cost Optimization: Arrange fuel releases or alternate payment options when appropriate to help reduce costs and improve operational margins.

• Crew Travel Support: Assist in arranging crewmember travel and meals as needed to support smooth duty transitions.

• Cross-Department Communication: Serve as a vital link between Pilots, Flight Operations, Maintenance, Scheduling, Guest Services, and Salesensuring seamless communication and a unified operational mindset.

Why Youll Love This Role:

• Be Part of a Team That Values You: Youll join a tight-knit, highly supportive crew that is passionate about aviation, safety, and working together to deliver excellence every day.

• No Two Days Are the Same: Every mission brings new challenges and opportunitieskeeping your work fast-paced, engaging, and never routine.

• Make a Tangible Impact: Your decisions and attention to detail directly enhance flight safety, operational efficiency, and the overall experience for our Customers and Crewmembers.

• Opportunities to Grow: Youll have access to continuous training, skill development, and a clear pathway to advance your career within multiple areas of the operation.

• Youre More Than a Number: At JSX, youre recognized as a valued Crewmember whose contributions matternot just a call sign or badge number.

What Makes a Successful Mission Coordinator?

Were looking for someone who is:

• Adaptable: You thrive in a constantly changing environment, shifting smoothly between evolving priorities, weather conditions, and operational needs.

• Communicative: You convey information clearly and confidently, ensuring every teamfrom Pilots to Maintenance to Mission Controlstays aligned and informed.

• Critical Thinker: You quickly evaluate situations, consider all variables, and make sound, safety-focused decisions under pressure.

• Detail-Oriented: You understand that precision is everything, catching small details that ensure accuracy, safety, and operational reliability.

• Proactive: You anticipate potential issues before they surface and take initiative to solve them, helping keep operations smooth and uninterrupted.

• Entrepreneurial Spirit: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.

Required Experience:

• High school diploma/GED

• FAA Dispatch License

Preferred Experience:

• 2-4-Year College Degree in aviation preferred

• 1 to 2 years of experience in FAR Part 135 and/or Part 121 Operations preferred

Skill, Licenses, & Certifications:

• Problem Solving and Attention To Details

• Time Management and Communication in a faced paced environment

• Task Prioritization and Execution under pressure with a high degree of focus

• Experience using ARINC Direct

• Experience using RAIDO (N-OC)

• Ability to use Spreadsheets and Google Products

• Ability to interpret NOTAMs/TFRs and Weather Reports

• FAA Regulations and Company Policies knowledge

• Ability to sit for extended periods of time

• Available to work weekends, nights, and holidays

• Ability to occasionally lift 5-20 pounds.

Benefits & Perks:

• Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.

• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.

• 401(k) match: 50% of your first 8%

• Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!