Director of Zion Campus in Zion, Illinois at A Safe Place

Director of Zion Housing

A Safe Place | Zion Campus | Full-Time

Lead. Empower. Transform Lives.

A Safe Place is seeking an experienced, compassionate, and mission-driven Director of Zion Housing to lead our supportive housing programs serving survivors and families working toward safety, stability, and independence.

This is more than a housing leadership role. The Director of Zion Housing oversees program operations, resident services, staff supervision, community partnerships, and housing outcomes. This position plays a critical role in helping survivors overcome barriers and achieve long-term housing stability while ensuring the success and sustainability of the Zion Campus program.

Benefits

Medical, Dental, and Vision Insurance, Life and Disability Insurance, Employee Assistance Program (EAP), Generous Paid Time Off plan, Paid Holidays, 401(k) Retirement Plan, Professional Development and Training Opportunities, Licensure Support and Clinical Supervision (where applicable)

Position Summary

The Director of Zion Housing is responsible for the overall success of Zion Campus residents and the operational and financial performance of the housing program. This position provides leadership, supervision, case management oversight, and direct resident support while coordinating services that promote housing stability and self-sufficiency.

The Director works closely with property management, case managers, therapists, community partners, and leadership staff to ensure residents receive comprehensive, trauma-informed services. The position serves as the primary coordinator for housing services, intake assessments, treatment planning, life skills programming, employment support, therapeutic services, children's services, legal advocacy referrals, and community resources.

A minimum of 60% of work time must be spent directly serving clients.

Essential Responsibilities

Program Leadership & Operations

• Lead the day-to-day operations of Zion Campus housing programs.
• Ensure resident success and long-term housing stability.
• Maintain occupancy goals and monitor waitlists to support program sustainability.
• Develop and implement systems to track services, outcomes, and program performance.
• Collaborate with property management regarding housing-related matters.
• Ensure compliance with agency policies, grant requirements, and best practices.
• Manage federal, state, and local grant reporting and deliverables.
• Participate in agency meetings, trainings, and on-call rotations as assigned.

Resident Services & Case Management

• Conduct intake assessments and eligibility determinations.
• Develop individualized service plans, treatment plans, and safety plans.
• Provide trauma-informed, survivor-centered, and harm-reduction-based support.
• Conduct home visits and provide case management services.
• Assist residents with housing retention, benefits access, and community resource connections.
• Coordinate educational workshops, life skills training, support groups, and resident activities.
• Facilitate referrals to community-based services and supports.
• Provide information regarding domestic violence laws, Orders of Protection, and related resources.

Staff Leadership & Supervision

• Supervise program staff, interns, and volunteers.
• Provide regular coaching, guidance, and performance feedback.
• Support hiring, onboarding, training, and professional development efforts.
• Ensure staff compliance with grant requirements and agency standards.
• Review timesheets, mileage logs, and program documentation for accuracy.

Community Outreach & Partnership Development

• Develop relationships with landlords, housing providers, and community organizations.
• Expand housing opportunities for survivors and families.
• Represent A Safe Place at community events, trainings, and meetings.
• Present at 40-Hour Domestic Violence Training programs as needed.
• Collaborate with internal and external partners to improve service delivery and outcomes.

About A Safe Place

A Safe Place is dedicated to creating a community free from violence and exploitation through prevention, intervention, advocacy, and supportive services. We are committed to empowering survivors and helping individuals and families build safe, stable, and independent futures.

Apply today and help create pathways to safety, stability, and hope.

A Safe Place is an Equal Opportunity Employer.

• Bachelor's degree in Social Work, Counseling, Human Services, Psychology, or a related field with significant relevant experience.
• Minimum of 2-3 years of supervisory experience.
• Bilingual (English/Spanish) required.
• Strong leadership, organization, and time management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work effectively with individuals from diverse backgrounds.
• Valid driver's license and reliable transportation.

Preferred

• Master's degree in Social Work, Counseling, or a closely related field.
• Professional licensure or eligibility for licensure.
• Experience in domestic violence services, supportive housing, homelessness services, or behavioral health.
• Knowledge of HUD housing programs and housing requirements.
• Familiarity with Medicaid-funded programs and billing practices.
• Experience with grant management, reporting, and program evaluation.
• IM+CANS certification or willingness to obtain certification.

Schedule

• Full-Time, some evening and weekend availability required, Participation in on-call rotation for Emergency Shelter Program

Physical Requirements

• Ability to sit for extended periods while completing documentation and reports.
• Ability to travel within the community for meetings, home visits, and outreach activities.
• Ability to lift, carry, and move items weighing up to 60 pounds.
• Ability to bend, stoop, kneel, reach, and actively engage in program activities.
• Ability to respond quickly to resident and program needs in a dynamic environment.