Academic Programs & Financial Services Coordinator in Seattle, Washington at The Seattle School of Theology & Psychology

Job Title: Academic Programs & Financial Services Coordinator

Reports to: Associate Dean of Academic Administration

FLSA Category: Exempt

Avg Hrs/Wk: 40

Academic Year: 2021-2022

Staffed By: Ligaya Avila

Summary

The Academic Programs & Financial Services Coordinator is responsible for the overall administration of financial services to students including advising and providing financial education to prospective and current students. This position is also assigned the duties and responsibilities of the Veteran Affairs School Certifying Official and is the primary liaison with the Financial Aid outsourcing firm. Lastly, this position provides primary coordination and support of academic low-residency programs under the limited supervision of the Associate Dean of Academic Administration in cooperation with other related departments.

Essential Functions

The Academic Programs & Financial Services Coordinator is responsible to:

Educate and counsel prospective students, active students, and alumni regarding financial aid, financial planning, and budgeting.

Maintain FA Default Prevention strategy/program

Work closely with Human Resources and Business Office personnel to administer Federal Work Study programs on and off campus.

Serve as the main point of contact for the outside financial aid servicer.

Assist Business Office with coordination of financial aid disbursements to students each trimester

Assist students with billing, credit, and account balance questions.

Coordinate payment plans for students choosing this pay option.

Maintain student’s financial files including records retention policy and archiving

Bill agencies for students receiving outside financial resources.

Work closely with the Business Office to monitor student account balances and notify students when payments are due.

Certify Veteran’s certificates of eligibility, process all awards, maintain records and manage all refunds to the Department of Veteran Affairs.

Initiate, plan, and execute scholarship review committees.

Create and present relevant financial presentations to incoming, current, and graduating students.

Provide primary event planning, coordination, and execution for intensive residencies for online learning programs housed within the graduate school in collaboration with related internal departments. Promotes a culture of hospitality, community, and support for low-residence learners.

Work closely with the Associate Registrar & the Office of Enrollment in the transition of low-residency learners to academic services, assisting with communication and advising as needed.

Facilitate connection of low-residency learners to other service departments and resources in the graduate school.

Think creatively in approaching projects so as to streamline the work and contribute to the growth of the organization as a whole.

Complete other duties as assigned.

Knowledge, Skills and Abilities

Bachelor’s degree, experience with financial aid and budgeting/financial planning, and experience with certifying veteran’s education benefits preferred

Effective oral and written communication skills.

Ethical management of sensitive and confidential information.

Collaborate within and across department lines to achieve common goals.

Produce high quality work and provide timely service.

Actively work to develop and improve knowledge, skills, and abilities needed to become a more effective member of The Seattle School community.

Demonstrate a growing ability to form and maintain maturing relationships with a heart to embody God in relationship with others.

Maintain excellent customer service skills and attitude.

Meet multiple deadlines and provide prioritization of duties while maintaining strong attention to detail.

Familiarity and appreciation for the mission and values of The Seattle School.

Supervisory Responsibilities

This position also oversees the Literacy Tutor (Work/Study off-site position).

Working Conditions

This job is generally performed in either an office or a classroom environment. In addition, the position may be required to attend functions outside the school to represent the school or department. Occasional travel to conferences and events may be required.

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