Clinical Supervisor – Clover Hall in New York, New York at Lantern Community Services Inc

NewSalary: $90000 - $110000
Lantern Community Services Inc
New York, New York, 10001, United States
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Job Description

Classification: Exempt

Reports to: Program Director

Location: Brooklyn, NY

Status & Hours: This is a full-time position with a regular daytime schedule that includes on-call responsibilities. Lantern staff may be asked to change work schedules and hours depending on the operational needs of the site and the agency. The Clinical Supervisor shares on-call responsibilities with the Program Director in managing crises that may arise outside of normal business hours.

Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care!

Where You Will Work: Clover Hall is a supportive housing residence located in Brooklyn, New York. The program consists of 72 supportive housing units serving individuals transitioning out of homelessness who are living with HIV/AIDS and who may also experience mental health challenges, substance use disorders, and/or other chronic medical conditions. The residence operates under a HASA-funded contract.

About the Role: The Clinical Supervisor is the clinical lead at Clover Hall, providing clinical supervision, oversight, and direction to ensure high-quality, compliant services that support residents' housing stability, health, and overall well-being. Working closely with the Program Director, the Clinical Supervisor develops and supervises a trauma-informed, high-performing case management team and ensures that services meet HASA contract requirements and Lantern standards.

The ideal candidate is a Licensed Clinical Social Worker (LCSW) with strong clinical judgment, experience supervising case management staff, and a deep understanding of HIV/AIDS, mental health, and substance use. The successful candidate will foster professional growth, program improvement, and a culture of equity, inclusion, and engagement.

Essential Functions

Clinical Supervision and Staff Development

Provide regular individual and group clinical supervision to case management staff, including case reviews, coaching, and feedback that support professional development and high-quality service delivery.Provide clinical supervision toward licensure for eligible staff, in line with New York State requirements.Train staff in engagement, de-escalation, motivational interviewing, professional boundaries, harm reduction, and trauma-informed care, and identify ongoing training needs.Participate in hiring, onboarding, supervision, and progressive discipline in collaboration with the Program Director and Human Resources.Facilitate and co-facilitate clinical meetings, case conferences, staff meetings, and community meetings.

Clinical Oversight and Resident Care

Oversee psychosocial assessments, service planning, and reassessments, ensuring individualized service plans are completed and updated within HASA and agency timelines.Provide clinical oversight of treatment planning, safety planning, and crisis intervention, including assessment of suicidal or homicidal risk.Oversee support for HIV care engagement, medication adherence, and connection to primary care, mental health, and substance use treatment.Ensure staff use a trauma-informed, harm reduction approach, particularly around substance use and overdose prevention.Support staff engagement with residents through apartment visits, escorts, and community activities, and conduct or oversee home visits to assess safety and living conditions as needed.Develop and implement client-centered groups and programming that promote health, recovery, and independent living.Ensure appropriate coordination and communication with external healthcare and behavioral health providers, including follow-up on referrals, hospitalizations, discharges, and changes in residents’ clinical needs.

Documentation, Compliance, and Quality

Review and approve clinical documentation, conduct chart reviews, and monitor dashboards and reports to track outcomes and ensure accuracy and timeliness.Ensure compliance with HASA contract requirements, funder reporting, and confidentiality rules, including HIPAA and New York State HIV confidentiality law.Collaborate with Compliance and QA/QI teams on funder reporting, incident review, internal audits, and corrective action plans.Prepare, review, and follow up on incident reports and required funder notifications.Analyze clinical and service delivery trends, including psychiatric hospitalizations, crisis incidents, treatment engagement, and documentation compliance, and recommend interventions to improve resident outcomes.

Program Support and Coordination

Support the Program Director in program procedure development, outcomes tracking, reporting, and overall program management, including coverage in their absence.Coordinate with HASA, property management, the housing stability team, and external providers to support housing stability and independent living.Complete reports and other duties as assigned.Perform other job-related duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience

Current New York State LCSW required.Three (3) to five (5) years of relevant clinical experience, including at least two (2) years of supervisory experience.Experience working with individuals living with HIV/AIDS, mental illness, substance use, and/or chronic homelessness.Knowledge of HASA contracts and funder requirements; knowledge of OMH and DOHMH requirements a plus.Strong trauma-informed clinical skills, including risk assessment and safety planning, sound judgment, and the ability to manage competing priorities.Experience with electronic case management systems and data tracking tools.Strong written, verbal, and organizational skills.Demonstrated commitment to diversity, equity, inclusion, and justice.

Preferred Qualifications

SIFI certification.CASAC credential.Bilingual English/Spanish proficiency.

Supervisory Responsibility: Provides clinical supervision to the case management team at Clover Hall.

Work Environment: This job operates in a supportive housing site and works with a population that experiences HIV/AIDS, mental illness, addiction, disability, and other chronic illnesses.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, and/or kneel. The employee must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and may occasionally need to lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.

Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

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Job Location

New York, New York, 10001, United States

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