Applications Engineer in Mooresville, North Carolina at Amiad USA Inc

Applications Engineer Job Description

Job Purpose

The Applications Engineer position is accountable for supporting the sales team of the company. Responsibilities include but are not limited to: successfully designing, pricing and processing Amiad’s advanced solutions to the customers with high quality and in a timely fashion. There are no supervisory responsibilities.

Duties and Responsibilities

• Review Requests For Quotations (RFQ), Requests for Proposals (RFP) and validate Amiad’s compliance with the requirements and/or provide comments and exceptions as needed
• Provide the optimal filtration solution for the opportunity via calculating, sizing and selecting the appropriate technology and product, for either standalone or integrated system designs
• Provide the business proposal by working with the Regional Sales Manager (RSM) and the channel partner
• Develop a system Process Flow Diagram (PFD) and guide Engineering department in creating detailed general arrangement drawings to be sent with the proposal and/or to be used for cost estimation
• Compile the quote, including final pricing, drawing deck and other requested documentation and present the quotation to the RSM or channel partner
• Prepare and submit submittal documents as part of the order fulfillment process
• Develop templates for cost, operations, descriptions, P&ID and a parts database to increase quoting efficiency
• Create order data sheets, create/provide part numbers to simplify the order entry process
• Coordinate and conduct kickoff meetings for all new sales orders
• Working with Sales Leadership, develop and execute growth plans for key accounts that are linked to the organization’s market objectives and strategies
• Create positive and productive business relations with Company appointed independent sales organizations, OEM accounts, and engineering firms
• Provide product training and sales presentations to Company independent sales rep/distributors, engineering firms, and other customers as needed
• Gain a thorough knowledge of competitors, their products, and activities
• Handle customer inquiries as needed in a timely, courteous, and professional manner
• Actively search for improvements in the selling process for cost reduction, improved efficiencies, and higher safety and quality
• Up to 10% travel is required for trade shows and customer visits
• Maintain solid communications and relationships with customers and Sales Team
• Participate in training activities to improve customer understanding of the filtration process and Amiad products

Education and Experience

• Bachelor’s degree in Environmental engineering, Chemical engineering, Mechanical engineering, or equivalent experience
• 2-5 years in a similar role with familiarity in water treatment technologies and solutions.
• Strong communication skills. Ability to communicate effectively and clearly with customers as well as at all levels of the organization
• Have a working knowledge of key design standards including UL, cUL, CSA, NEMA, IEC, ASTM, ANSI and ASME
• Able to work under pressure and manage multiple priorities in order to meet required deadlines
• Software applications - Competence with MS Word, Excel, PowerPoint, Outlook.
• Consistently show patience and courtesy to customers, diplomacy and ability to resolve sales and equipment related problems
• Effectively integrate into and work within a team environment

Work Environment

• Professional office environment and occasional field environment may occur
• Routinely required to use standard office equipment
• Expected to be proficient with a variety of computer programs, including MS Office tools (Outlook, Excel, Word, Power Point, etc.)
• Must adhere to company safety policies and wear the required personal protective equipment as needed

Physical Demands

• Required to stand, walk, sit, use hands to operate office equipment, talk, and hear
• May occasionally lift or move office products and supplies up to 20 pounds

Travel

• Minimal travel required

Other Duties

• Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.