OFFICE SYSTEMS TECHNICIAN in Lumberton, North Carolina at Southeastern Health
Southeastern Health
Lumberton, North Carolina, 28358, United States
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Job Description
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POSITION SUMMARY
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Provide support to the laboratory by ensuring quality service through timely and courteous assistance. Support front desk duties and check-in responsibilities either in a permanent or rotating manner. Answer calls in a timely, pleasant and professional manner, schedule appointments according to laboratory guidelines, confer with patient to obtain and confirm pertinent billing and demographic information, and accurately enter patient information into system(s). Assist with verification of Medicare, Medicaid, and other insurance information. Assists fellow employees in identifying ways to exceed customer expectations
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EDUCATION, CREDENTIALS, TRAINING and EXPERIENCE:
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Minimum Required:
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Ability to read and follow written instructions, policies and procedures.
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On-the-job training in necessary skills will be provided.
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As an organizational representative must process excellent communication skills and customer service skills.
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Preferred:
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High school diploma or equivalent.
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Job Location
Lumberton, North Carolina, 28358, United States
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