OFFICE SYSTEMS TECHNICIAN at Southeastern Health – Lumberton, North Carolina

Provide support to the laboratory by ensuring quality service through timely and courteous assistance. Support front desk duties and check-in responsibilities either in a permanent or rotating manner. Answer calls in a timely, pleasant and professional manner, schedule appointments according to laboratory guidelines, confer with patient to obtain and confirm pertinent billing and demographic information, and accurately enter patient information into system(s). Assist with verification of Medicare, Medicaid, and other insurance information. Assists fellow employees in identifying ways to exceed customer expectations

Minimum Required:

Preferred: