Internal Strategic Communications and Reporting Coordinator at Fairfax Water – Fairfax, Virginia

Under supervision of the Director, Administration the Internal Strategic Communications and Reporting Coordinator is responsible for developing and executing effective internal communication strategies that support the organization’s strategic goals. The coordinator also manages internal communications projects and executes key components of the organization’s strategic communications plan. The coordinator is responsible for effectively communicating initiatives, policies, and updates to employees while ensuring a consistent organizational look and feel in all communication materials, including presentations. The coordinator also helps advance information about key FW projects and programs by building relationships with internal influencers. The ideal candidate will have a strong background in internal communications and a keen eye for design and branding.

• Internal Communications:
  • Works closely with internal teams on strategy, execution and maintenance of key communications efforts to engage Fairfax Water employees.
  • Create content in different communications formats (web, print, digital, infographic) for various communication channels, including newsletters, intranet, emails, and town hall meetings.
  • Collaborate with leadership and employee groups to develop approaches to communicate organizational changes, initiatives, and successes.
  • Gather feedback from employees to continuously improve communication efforts.
  • Assists in monitoring, maintaining and updating internal communication platforms to ensure information is current and accessible, particularly related to the FW Strategic Plan and the employee intranet.
  • Assists in developing and communicating tools and methodologies for tracking progress on strategic initiatives.
  • Managing internal communications projects, including coordination of input, meeting deadlines and successful execution of work.
  • Ability to support multiple projects simultaneously delivering accurate results within deadlines.
  • Implement and refine the comprehensive internal communications strategy goals to inform and engage employees about agency initiatives, policies, and updates.
    - Collaborate with department heads to ensure clear, timely, and accurate communication of key messages.
• Content Creation:
  • Write and edit internal newsletters, bulletins, and other communication materials that align with the agency's mission and values.
  • Create visually appealing presentations and materials using established branding guidelines to ensure a cohesive organizational look and feel.
• Employee Engagement:
  • Facilitate two-way communication by gathering feedback from employees and addressing concerns or questions regarding agency initiatives.
  • Organize and promote internal events, town hall meetings, and workshops to foster engagement and alignment with organizational goals.
• Measurement and Improvement:
  • Track and analyze the effectiveness of internal communication initiatives and make recommendations for improvement.

• Branding and Design:
  • Collaborate with other PA staff to develop and maintain templates for presentations, reports, and other materials that reflect the agency's branding.
  • Ensure all internal communications adhere to the organization’s branding standards and guidelines.

• Bachelor's degree in communications, public policy, public administration, education, journalism, public relations, or a related field.
• Proven experience in drafting and editing internal communications
• Strong writing, editing, and verbal communication skills.
• Ability to analyze data and present insights effectively.
• Experience with project management and stakeholder engagement.
• Ability to work independently, handle concurrent projects and manage multiple deadlines.
• Excellent interpersonal skills and ability to build relationships across all levels of the organization.
• Familiarity with communication tools and platforms (e.g., intranet, collaboration tools).
• Ability to work in a fast-paced team-oriented environment and manage multiple projects simultaneously.
• Minimum of five years of experience in internal communications or a similar role, preferably within a government or public sector environment.
• Proficiency in design software (e.g., Adobe Creative Suite, Canva)
• Proficiency in PowerPoint or presentation design and familiarity with presentation best practices.
• Creative thinking and problem-solving abilities.