Security Supervisor at National Jewish Health – Denver, Colorado

Position Summary
Supervises a team of security officers to ensure the protection and safety of the facility, patients and employees. The Security Supervisor leads a team through the identification and prevention of situations that put people and property at risk and to provide excellent customer service patrolling campus grounds to prevent fire, theft, vandalism, and illegal entry.

Essential Duties

1. Supervises and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency: interviews, trains, orients, mentors, evaluates, coaches, counsels, and recommends discipline to the Manager.
2. Ensures all departmental policies and procedures are followed and supervises the staff to assist the Manager with annual evaluations.
3. Fills in on various shifts to cover vacations, sick or other scheduled leaves within the department.
4. Conducts incident investigations, some of which may be confidential and required to be conducted after hours.
5. Ensures facility incidents and applicable paperwork are properly documented and submitted to management for review.
6. Manages security staff scheduling to include the daily schedule of all assigned security personnel. Manages staff overtime utilization.
7. Performs daily patrols of the facility and identifies realized or potential issues. Documents and shares finding with management.
8. Oversees security vehicles to ensure they are properly maintained and clean.

Other Duties
None

Competencies

1. Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
2. Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
3. Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
4. Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
5. Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed.
6. Problem Solving: Uses issue identification, data relation and comparison, pattern recognition and information gathering to create analyses and make recommendations.

Supervisory or Managerial Responsibility
20-25 employees

Travel
Local travel to satellite offices to lead staff training

Core Values

1. Be available to work as scheduled and report to work on time.
2. Be willing to accept supervision and work well with others.
3. Be well groomed, appropriately for your role and wear ID Badge visibly.
4. Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
5. Promotes a workplace culture based on mutual respect and merit, where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.
6. Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
7. Wears appropriate PPE as outlined by the infection control policies and procedures.
8. Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

1. Education: High school diploma or Equivalent required.
2. Work Experience: Minimum of 4 years of security experience and 2 years of management/supervisory experience in a security service setting preferred. Experience in a hospital setting preferred.
3. Special Training, Certification or Licensure: Must have and maintain a valid Security Guard License.

Salary Range: $27.54 - $36.42

Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

• Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
• Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
• Dental & Vision Plans: Coverage effective the first of the month after hire.
• Retirement Savings: 403(b) plan with employer contributions after two years.
• Wellness Incentives: Earn up to $200 annually for preventive health activities.
• Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
• Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
• Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
• Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan
• Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.

Application Deadline: This position will be open for a minimum of three days and until a top applicant is identified.