Manager Surgical Services PACU at Whidbey General Hospital – Coupeville, Washington

JOB SUMMARY

The Department Manager provides general oversight for all department operations, staffing, quality, and financial outcomes. This position is also responsible for performance management, design and implementation of new programs, intra and inter-department communications and professional modeling.

PRINCIPLE FUNCTIONS include the following, other duties may be assigned:

1. Operations:

Oversees all department operations to ensure effective customer service, patient access, and quality outcomes. Develops new programs or services as needed.

1. Regulatory Compliance:

Manages all department services to maintain regulatory compliance and ensures department is continually survey ready with accurate and complete documentation of department activities. Researches regulations and updates policies so that department remains current.

1. Budget:

Develops operational and capital budgets for departments and manages department so that operations/service costs remain below budget except for approved variances.

1. Performance:

Motivates and manages employees performance so that employees are recognized for meeting or exceeding job performance standards and are also aware and have a plan to improve performance for performance that is below standards. Ensures that all new employees receive evaluations at 90 days and each employee has an evaluation completed each year.

1. Quality Assurance:

Develops Quality metrics to measure department outcomes and implements plans and programs to monitor, resolve, and improve metric results that are below acceptable standards.

1. Policy and Procedure:

Develops and prepares Policies & Procedures for department (s) which are aligned with organizational values, regulatory guidelines, and best practices for services provided. Reviews and updates Policies & Procedures and least annually.

1. Training:

Develops and implements an effective new hire department orientation plan as well as continued education plan for staff. Utilizes competency based assessments to design education plans and documents staff competency at least annually.

1. Leadership:

Provides leadership for department and adheres to organization Policies & Procedures, standards of behavior, and corporate compliance. Serves as model for staff and encourages team work with other departments. Communicates organizational values verbally and non-verbally and fosters followership in the organization.

1. Hiring:

Performs interviews, prepares work schedules and selects new employees to ensure department is staffed with competent, skilled, and personable staff.

JOB KNOWLEDGE & QUALIFICATIONS

Education

• Required: Graduate of an accredited school of nursing
• Preferred: BSN

Training and Experience

• Demonstrated relevant leadership experience required.
• At least five (5) years RN experience.
• At least one (1) year experience as an RN working in specialty area preferred.

Certificates, Licenses, Registrations

• Active WA State RN License or Active Multistate License (MSL)
• MSL Requirements:
  • Approved 6-Hour Suicide Prevention Training Course Completion
  • Screenshot of submitted demographic data using the Washington State Multistate Nurse Demographic Data Survey
• American Heart Association BLS required.