Select Commercial Lines Account Manager in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Select Commercial Lines Account Manager in United States.
In this fully remote role, you will manage and grow a commercial insurance portfolio while delivering high-quality service to clients and agency partners. You’ll act as a trusted advisor, overseeing policy servicing, renewals, and account development with a strong focus on responsiveness and accuracy. This position combines relationship management, insurance expertise, and operational coordination in a fast-paced environment. You’ll collaborate with both domestic and offshore teams to streamline workflows and improve efficiency across accounts. The role is ideal for a self-motivated professional who thrives in a detail-oriented setting and enjoys building long-term client partnerships. With a strong emphasis on service excellence and proactive communication, this opportunity offers meaningful impact and long-term professional growth within the commercial insurance industry.
- Manage a portfolio of commercial insurance accounts, handling renewals, servicing activities, and new business opportunities while ensuring exceptional customer satisfaction.
- Serve as the primary point of contact for clients, carriers, and internal stakeholders, maintaining strong professional relationships and consistent communication.
- Maintain accurate records in agency management systems, including policy documentation, activities, attachments, and client communications.
- Coordinate with offshore support teams to delegate workflows efficiently and ensure adherence to established servicing standards.
- Provide coverage recommendations, explain policy changes and exclusions, and support clients in understanding their insurance needs.
- Monitor expiration lists, monthly reporting requirements, and retention efforts to support account growth and operational efficiency.
- Identify process improvement opportunities, contribute to workflow optimization, and maintain a fully paperless work environment.
- Deliver timely responses to inquiries and ensure all client concerns are handled professionally and within service expectations.
Requirements:
- 3–5+ years of Commercial Lines retail insurance experience with strong knowledge of Property & Casualty insurance products and servicing practices.
- Active Property & Casualty Insurance License required.
- High school diploma or equivalent required.
- Strong organizational and multitasking skills with exceptional attention to detail and accuracy.
- Excellent verbal and written communication abilities, including the ability to build trust with clients and cross-functional teams.
- Comfortable working independently in a remote environment while managing competing priorities effectively.
- Proficiency with Microsoft Office, agency management systems, and digital communication tools.
- Ability to collaborate effectively with offshore teams and maintain culturally aware communication practices.
- Reliable home office setup with required internet connectivity and wired Ethernet connection.
- Strong problem-solving and critical-thinking abilities with a proactive, customer-focused mindset.
Benefits:
- 100% remote work opportunity
- Competitive compensation package
- Career growth and development opportunities
- Collaborative and supportive team environment
- Exposure to international operations and cross-functional collaboration
- Flexible and paperless digital work environment
- Opportunity to work with established commercial insurance portfolios
- Inclusive workplace culture focused on respect, diversity, and professional excellence.