Personal Training Sales Manager/Director at URGE FITNESS Ewing – Ewing, New Jersey

Location: 968 Parkway Ave, Ewing NJ 08618
Job Type: Full-Time
Compensation: Commission and Bonus-Driven (Earnings Based on Individual & Department Sales Performance)

URGE FITNESS is seeking a highly motivated, results-driven Personal Training Sales Manager / Director to lead and grow our 1-on-1 Personal Training program while also contributing to overall membership sales. This role is designed for a sales-focused leader who thrives in a high-pressure, quota-driven environment and is motivated by performance-based earnings.

Position Summary
The Personal Training Sales Manager / Director is primarily responsible for driving revenue through 1-on-1 personal training sales, including consultations, assessments, and package sales. While the primary focus is personal training, this role is also expected to actively contribute to membership sales as part of the club’s overall revenue strategy.

This is an extremely sales-driven, commission-based leadership role. Earnings are directly tied to sales results. Individuals who do not consistently meet or exceed performance goals may not earn a sustainable income, and failure to achieve required sales metrics may result in removal from the position or mutual separation.

Primary Focus: Personal Training Sales
Sell 1-on-1 personal training packages through:
Fitness consultations and assessments
Prospect follow-up and reactivation
In-club and phone-based outreach
Convert leads into long-term personal training clients.
Maintain strong closing percentages and average sale values.
Track, manage, and report personal training sales metrics.
Collaborate with trainers to maximize client retention and upgrades.
Ensure all personal training agreements are completed accurately and compliantly.

Secondary Focus: Membership Sales
Support and contribute to overall membership sales goals.
Assist with tours, presentations, and closing memberships as needed.
Work collaboratively with Membership Sales Consultants to maximize lead conversion.
Represent URGE FITNESS professionally in all sales interactions.

Club Manager Responsibilities
In addition to sales leadership, this role functions as a club-level manager and is responsible for the day-to-day professionalism and operational support of the facility.

Basic gym manager duties include:
Acting as a visible leader on the gym floor during scheduled shifts.
Supporting front desk, sales, and training staff as needed.
Ensuring a clean, safe, and welcoming club environment.
Enforcing club policies, procedures, and brand standards.
Handling basic member concerns or escalations professionally.
Communicating operational issues, staffing needs, or facility concerns to senior management.
Ensuring opening and closing procedures are followed when scheduled.

Sales Pressure, Accountability & Performance Expectations
Operate in a high-accountability, quota-driven environment.
Meet or exceed weekly and monthly personal training sales goals.
Accept full responsibility for sales performance and results.

Understand that:
Earnings are solely dependent on sales performance
There is no guaranteed income level
Consistent underperformance may result in removal from the position
Thrive under pressure and remain focused in a competitive sales environment.
Participate in sales coaching, performance reviews, and strategy sessions.

Phone Work, Appointments & Systems
Conduct extensive phone outreach to new leads, existing members, and inactive prospects.
Schedule and run fitness consultations, assessments, and sales appointments.
Maintain accurate records of sales activity in URGE FITNESS CRM and software.
Ensure proper check-in and documentation for all training clients.

Scheduling & Availability
Must be available for flexible scheduling, including:
Evenings
Weekends
Schedule may vary based on sales demand, lead flow, and business needs.

Qualifications & Skills
Proven experience in commission-based sales (fitness sales strongly preferred)
Strong closing skills and objection-handling ability
Comfortable with high-volume phone and in-person sales
Leadership mindset with the ability to influence and motivate others
Professional, confident, and results-oriented
Strong organizational and time-management skills
Comfortable using CRM, scheduling, and sales tracking software

Work Environment & Physical Requirements
Ability to move throughout the club for tours, consultations, and floor presence
Able to lift up to 50 pounds consistently, and more on occasions.
Comfortable standing and walking for extended periods
Ability to demonstrate basic exercises or assessments when required
Comfortable working in a fast-paced, high-energy fitness environment

Important Disclosure
This position is highly commission-driven and performance-based. Income is not guaranteed and depends entirely on the individual’s ability to consistently sell personal training and contribute to overall club revenue. Failure to meet established performance goals may result in removal from the position or mutual separation.