Senior Manager, Global Logistics in San Jose, California at PROCEPT BioRobotics
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Job Description
The Opportunity That Awaits You:
Join PROCEPT BioRobotics and take ownership of global logistics operations that directly support our growth and customer success. In this role, you will lead end-to-end logistics strategy and execution, optimizing distribution networks, transportation, and delivery performance across a global footprint. You will drive operational excellence through KPI ownership, cost optimization, and continuous improvement, while advancing digital capabilities and system efficiencies. Partnering cross-functionally with Commercial, Planning, Finance, and Global Trade Compliance, you will ensure seamless, compliant, and on-time delivery to customers worldwide. This is a high-impact opportunity to build scalable logistics solutions, lead a global team, and position logistics as a strategic advantage in a fast-growing, mission-driven organization.
Global Logistics Strategy & Execution
- Lead global end-to-end logistics operations, including inbound/outbound distribution, supplier integration, and customer delivery performance
- Direct global production and distribution logistics through internal operations and third-party logistics (3PL) partners
- Develop and optimize global logistics network design, including distribution footprint, transportation lanes, and inventory positioning to improve cost, service, and scalability
- Optimize carrier strategy, routing, and freight spend to balance cost, service levels, and operational resilience
- Own global on-time delivery performance and fulfillment execution aligned with commercial objectives
- Drive end-to-end logistics performance to improve customer experience, including delivery reliability, lead times, and post-delivery visibility
- Establish and govern strategic partnerships with logistics providers, carriers, freight forwarders, including performance management, contract negotiations, and service-level agreements (SLAs)
Trade Compliance, Risk & Cross-Border Operations
- Maintain strong working knowledge of international trade regulations, including U.S. export controls and Automated Export System (AES) filings
- Partner closely with Global Trade Compliance (GTC) to support export/import approvals, product classifications, and shipment releases
- Ensure adherence to U.S. Census Bureau Electronic Export Information (EEI) requirements and global regulatory standards
- Oversee international shipping operations, proactively resolving disruptions and ensuring continuity of supply
- Establish logistics risk management frameworks and business continuity plans to mitigate supply disruptions, capacity constraints, and geopolitical risks
Operational Excellence & Digital Transformation
- Own global KPI framework, including OTIF, logistics cost, inventory accuracy, and compliance metrics
- Develop and implement data-driven dashboards to drive accountability and continuous improvement
- Lead logistics systems strategy and digital transformation initiatives, including TMS/WMS optimization, automation, and data integration to improve visibility and operational efficiency
- Lead inventory and materials management, including cycle counting, discrepancy resolution, and system accuracy across global sites
- Define and implement global packaging standards to ensure product protection, regulatory compliance, and cost optimization
Financial & Cost Management
- Lead budgeting, forecasting, and financial governance for global logistics operations
- Drive cost efficiency initiatives across freight, packaging, and distribution networks
- Align operational spend with financial targets and business objectives
Compliance, Safety & Standards
- Oversee dangerous goods (DG)/HazMat programs in compliance with IATA, IMDG, and DOT regulations, including training, documentation, and operational controls
- Ensure adherence to corporate policies, Quality Management Systems (QMS), and Environmental Health & Safety (EHS) standards
Cross-Functional Collaboration & Leadership
- Partner with Customer Service and Order Management to ensure accurate order processing, order prepositioning, shipment routing, delivery confirmation, proactive issue resolution, and on-time, in-full (OTIF) delivery performance
- Partner with Planning and S&OP teams to align logistics capacity, inventory positioning, and demand forecasts with business requirements
- Collaborate with Commercial, Finance, Quality, Manufacturing, and Planning teams to support revenue recognition and supply continuity
- Build and lead high-performing global teams, including workforce planning, talent development, and leadership capability building
- Bachelor’s degree in supply chain, Logistics, International Trade, Business, or related field experience.
- 8+ years of progressive leadership experience in global logistics, supply chain, or international operations.
- Proven ownership of KPIs, budgeting, forecasting, and cost optimization in a multi-region environment.
- Demonstrated success driving cost reduction and operational efficiency across global logistics networks.
- Experience in international shipping and dangerous goods (DG)/HazMat regulations.
- Strong background in inventory management systems, controls, and optimization methodologies.
- Experience developing and implementing global packaging strategies.
- Advanced proficiency in ERP systems (e.g., QAD or equivalent) and Microsoft Office (advanced Excel preferred).
- Experience driving system-level enhancements and process improvements to reduce manual work and increase efficiency.
- Exceptional cross-functional collaboration skills, particularly with Customer Service, Global Trade Compliance (GTC), Finance, and Operations teams.
- Strong leadership, communication, and stakeholder management skills across all organizational levels.
- Ability to operate strategically while ensuring strong operational execution in a fast-paced, global environment.
- Advanced degree in Supply Chain, Logistics, Business Administration, or a related field.
- Professional certifications such as APICS (CSCP/CLTD), PMP, Lean Six Sigma, or DG/HazMat certification.
- Experience leading large-scale transformation initiatives, including ERP implementations, network redesigns, or logistics digitalization efforts.
- Experience with advanced analytics, data visualization tools, or automation technologies applied to supply chain operations.
- Strong change management experience in complex, global, matrixed organizations.
- Experience managing external partners, including 3PLs, carriers, and global service providers at a strategic level.
- Ability to travel domestically and internationally as business needs require.
- Experience working in a hybrid or globally distributed team environment.
For US-Based Candidates Only
Work Authorization Status: Citizen / Permanent Resident
For this role, the anticipated base pay range is $168,789- $198580 per year.
Plus, eligibility for an annual bonus and equity/RSUs
$168,789 - $198,580 a year