Shipping and Receiving Clerk in Seneca Falls, New York at BonaDent

Job Summary:

The Shipping and Receiving Clerk plays an essential role in the accurate billing and on time, safe delivery of cases to our customers. Building the company brand of Anterior & Complex Case Specialist is always the primary consideration. Must be able to communicate well and have the ability to establish relationships with team members and customers.

Essential Job Functions:

• Required to answer phones, direct calls, provide tracking information, and case status reports.
• Responsible for accurate invoicing/billing
• Responsible for opening and disinfecting incoming cases from our local delivery routes and outside carriers.
• Responsible for accurate order entry of cases into lab software.
• Responsible for filing case paperwork accurately.
• Responsible for correspondence with UPS and shipping cases UPS
• Neatly and efficiently making boxes.
• Responsible for packaging cases to be shipped, ensuring that all items are neatly, safely and accurately prepared for shipment.
• Responsible for ensuring the accurate, on time delivery of cases to our customers.
• Help to maintain a clean and organized shipping and receiving department.
• Set up accounts and special pricing.
• In addition to these typical duties, engage in other duties and special projects as assigned and required

• Great interpersonal and communication skills
• Positive, team-oriented attitude, and professionalism
• Multi-tasking and organizational skills, with close attention to detail
• Display and promote our company values of Excellence, Creating Opportunities, Growth Mindset, Teamwork and Customer Focus
• Good time-management skills with an ability to perform under tight deadlines
• Able to maintain the highest level of confidentiality