Certified Medical Assistant Trainee at Access Community Health Centers, Inc. – Madison, Wisconsin

Medical Assistant Apprenticeship

Position Summary:

This apprenticeship opportunity is a collaboration between Access Community Health Centers and Madison College designed to prepare future Medical Assistants for long-term success. This position begins as a Registrar in our call center and transitions into a clinic-based MA Apprentice position upon successful completion of the second semester of the Madison College Medical Assistant Industry Collaboration Program.

Starting in the Call Center provides apprentices with a strong foundation in Epic HealthLink, patient communication, appointment scheduling, and insurance processes. These core competencies directly support MA coursework, clinical training, and preparation for national certification.

Apprentices are expected to meet all academic requirements of the program, attend classes on the Madison College campus, and work onsite at Access Community Health Centers in the Registrar role throughout the apprenticeship period.

$0 COST TO YOU: If accepted, Access will cover 100% of program-related costs, including tuition, books, required equipment, and all testing/certification fees.

ACCUPLACER Requirement

Applicants must pass the ACCUPLACER exam through Madison College as part of the application process.Access Community Health Centers will cover the cost of the exam prior to the final interview.

Required Qualifications

Applicants must pass the ACCUPLACER exam through Madison CollegeHigh school diploma or equivalentStrong interest in pursuing a career as a Medical AssistantWillingness to start in a Call Center/Registrar role before transitioning to clinic workAbility to commit to part‑time MA coursework while working full‑timeBasic computer skills and comfort learning new technologyStrong communication, professionalism, and customer service skills

Preferred Qualifications

Prior customer service, call center, or healthcare experienceInterest in working in a community health settingFluency in English and Spanish

Applications must be submitted by 4:00pm on Friday, February 27.

Compensation and Benefits:

Our total compensation package includes competitive wages and a full range of benefits:

Full-time, 1.0 FTE

Monday-Friday

Hourly compensation starts at $20.00 and will be adjusted upon obtaining Medical Assistant Certification

Health insurance
Dental insurance

Life insurance

Long and short-term disability insurance

401(k) retirement plan (100% vested with employer match)

Paid time off program (hours given upfront for vacation, personal and sick time)

Paid holidays

Tuition reimbursement

Flexible spending plans

Health savings account

Transportation program

Childcare referral program

Employee Assistance Program (EAP)

Support our mission and values:

Improving health. Improving lives.

Our shared values are the guiding principles which lie at the core of the work we do every day. They reflect our culture and our commitment to those we serve.

Compassion

Listen to our patients, staff and community to understand their needs and provide care with empathy and respect.

Inclusion

Provide care and build community that respects the personal, social and cultural diversity reflected in our patients and staff.

Stewardship

Use the resources we are given effectively and efficiently, and we value innovation.

Equity

Believe that every person deserves quality healthcare to help them overcome barriers and create new opportunities.

Community

Work together with healthcare organizations and local partners to improve the health of our community and expand care to those with limited access.

COVID-19 Vaccine:

Proof that you are fully vaccinated is a condition of employment. Access Community Health Centers will provide reasonable accommodations to individuals who cannot be vaccinated because of a disability or sincerely held religious beliefs when doing so does not compromise the safety of others or impose an undue hardship on our organization.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

If you have any questions, please contact Sr. Talent Acquisition Manager, Kelsey Gomez via email at Kelsey.Gomez@accesshealthwi.org or phone at 608-443-5558.