Fairfield Inn & Suites Lafayette - Front Desk Supervisor in Lafayette, Indiana at Aimbridge Hospitality

Fairfield Inn & Suites Lafayette - Front Desk Supervisor
Position REQUIRES previous hotel front desk experience along with OPEN availability for AM AND PM shifts (7A-3P, 3P-11P). Weekends are mandatory.

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, youre the heartbeat of hospitalityleading the charge to make every guest feel genuinely welcomed and valued. Youll guide your team with energy and enthusiasm, setting the tone for service thats not just good, but unforgettable. From smooth check-ins to friendly problem-solving, youll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativityall while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid drivers license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

The Fairfield Inn & Suites by Marriott Lafayette, IN promises a fusion of exceptional service and thoughtfully designed guest rooms. One of the hotels closest to Purdue University and Mackey Arena, we are near lots of things to do in Lafayette, Indiana. Indiana Beach, Subaru of Indiana Automotive and Caterpillar Lafayette are also just minutes away. Other than our choice location, guests will be welcomed with an array of quality amenities. They can begin their journey in our colorful lobby with places to settle in, gather or work. Or relax, and enjoy complimentary free Wi-Fi, on-site fitness center, indoor pool and more. Our guests won't leave hungry, our free hot breakfast will be waiting for them when they wake up. Everything from scrambled eggs and sausage to fresh fruit and yogurt are available daily. At the Fairfield Inn & Suites Lafayette, our guests are our #1 priority.

Application deadline for Colorado positions: Position REQUIRES previous hotel front desk experience along with OPEN availability for AM AND PM shifts (7A-3P, 3P-11P). Weekends are mandatory.