Commercial Lines Account Manager at Patriot Growth Insurance Services – Savannah, Georgia

About Brennan & Company, A Division of Patriot Growth Insurance Services: Since 2005, Brennan & Company has been a trusted name in insurance, proudly serving clients throughout the Southeast and beyond. As an independent agency, we are dedicated to providing personalized insurance solutions that meet the unique needs of our clients. Our experienced team specializes in Commercial Marine and Property & Casualty insurance. With extensive industry experience and long-term market relationships, we formulate specialized insurance programs tailored to each client’s needs.

Position Overview: The Commercial Lines Account Manager provides high-quality service to new and existing clients while managing and growing a commercial lines book of business. This role focuses on building strong client relationships, managing policy renewals and servicing needs, and identifying opportunities to expand coverage solutions that support client risk management goals while contributing to agency growth.

Work Arrangement: This is a full-time position reporting to our office located in Savannah, GA.

Professional Responsibilities:

• Build and maintain strong relationships with clients by understanding their needs and providing responsive service
• Proactively communicate with clients to address inquiries, resolve concerns, and identify coverage opportunities
• Manage new and renewal accounts, evaluating risk exposures and placing appropriate coverage aligned with underwriting guidelines
• Process endorsements, update policy information, issue policies, and maintain accurate account documentation
• Review renewal and expiration reports and collaborate with internal team members to develop renewal strategies
• Identify cross-selling and upselling opportunities such as flood, business interruption, umbrella, and other relevant coverages
• Serve as a liaison between clients, Producers, underwriters, and agency leadership to ensure clear communication and efficient service delivery
• Maintain strong knowledge of commercial insurance products, carrier guidelines, and underwriting practices
• Participate in continuing education and training to stay current on industry trends and regulatory requirements

Qualifications and Requirements:

• 3–5 years of experience in sales, account management, customer service, or insurance servicing roles
• High School Diploma, GED, or Associate Degree in Business Administration or related field
• Georgia Property & Casualty Insurance License
• Experience in the Property & Casualty insurance industry, specifically commercial lines account management (preferred)
• Bachelor’s Degree in Sales, Business Administration, Marketing, or related field (preferred)
• Strong client relationship management and consultative communication skills
• Excellent organizational and time management abilities
• Strong problem-solving and analytical skills
• Ability to collaborate effectively in a team-oriented environment
• Proficiency with Microsoft Office Suite and agency management systems
• High attention to detail and accuracy when managing policy documentation
• Commitment to maintaining confidentiality and ethical standards

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide continual learning and enhanced career opportunities for our dedicated, professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401(k) with employer match

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.