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Program Coordinator, Second Century Vision at Goodwill Industries of Houston – (Heights) Houston, Texas

Goodwill Industries of Houston
(Heights) Houston, Texas, 77008, United States
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Program Coordinator, Second Century Vision

Job Description
Job Title: Program Coordinator, Second Century Vision
Department: Workforce Development
Reports To: Manager, Heights Career Center
FLSA Status: Exempt Full Time
Job Summary:
The Program Coordinator for the 2nd Century Vision program plans, coordinates, and organizes program and service delivery across regions 1 and 8 as aligned with the approved guidelines of 2nd Century Vision. The coordinator will be responsible for training the Workforce Development team on job development and best practices, develop a strategic plan for targeting businesses and organizations for training and employment partnerships, and assist with special placement activities as designed by the department.
The incumbent builds and maintains positive, productive relationships with a broad spectrum of governmental, social service agencies and businesses to assure Goodwill Houston is top of mind for employment opportunities for program participants.
It is important that this individual exercise good judgement and due diligence with care when performing duties and communicating on behalf of Goodwill Houston. This position is responsible for and must assure that the Workforce Development Department is in total compliance with regulatory and accreditation standards.
Essential Duties and Responsibilities:
  1. Works closely with Business Services and Program Manager to ensure maximum reach of Alice related individuals and families within Region 1 and 8
  2. Works with the 2nd Century and Workforce Development to create a positive, effective and consistent corporate culture focused on the Client Journey model.
  3. Track all case management activities in multiple databases as needed to maintain funder guidelines (Caseworthy, eCImpact)
  4. Coordinate the day-to-day activities in coordination with Business Services and Program Manager that results in optimal outcomes for persons served, co-enrollments, employment placements, training, mission integration, while meeting and maximizing revenue opportunities
  5. Manage team member performance, provides guidance, support, identify development needs, and manage the reciprocal relationship between team members and Goodwill Houston so that each is successful.
  6. Oversees and assures timely reporting of 2nd Century Vision outcomes in the Caseworthy, data management systems and eCimpact, as required by Goodwill Houston, United Way and other stakeholders
  7. Establish and maintains existing partnerships with faith, and community-based organizations, school districts, businesses, government entities and other sectors that provide work-training opportunities for workforce members including at Goodwill stores and other locations.
  8. Coordinate with Business Services Specialist to engage employers across in-demand industries for work experience and direct placement opportunities for registered program participants.
  9. Recommend appropriate success strategies for all participants including the support of a caseload.
  10. Provide data entry support and management of a caseload in support of the program goals and objectives.
  11. Ensure compliance with all Goodwill Houston and United Way 2nd Century Vision policies, procedures and safety standards and maintain same to meet all state and local regulatory standards.
  12. Assist with intake assessment, testing and program assessments for new workforce members (as needed)
  13. Conducts and maintains documentation for fiscal and program audits.
  14. Conducts routine reconciliation of supportive services for 2nd Century Vision to ensure compliance.
  15. Responsible for the timely recording of all required participant reports and documentation required for state and local agency regulatory compliance (as needed)
  16. Coordinates and supports leadership in executing monthly events to include job fairs, CMI pop-ups, graduations, and other events held at the Job Connection Centers or virtually.
  17. Maintain adequate materials, supplies and equipment to support a professional environment at all work sites.
  18. Demonstrate professionalism and presents a friendly, cooperative attitude.
  1. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment.
  1. Must be punctual and have dependable attendance.
  1. Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exists clear and free from clutter, keep work areas neat and clean.
  1. Must report all work incidents and injuries immediately.
  1. Travel to multiple sites and locations as needed.
  1. Other duties as assigned.
Minimum Qualifications:
  • Bachelor's degree is preferred.
  • Minimum of two (2) years of workforce development, career services, and/or human services experience
  • Computer skills – proficient in Microsoft Office, including Excel and Power Point.
  • Resourceful, detail oriented, able to prioritize and manage multiple tasks.
  • Ability to supervise multiple team members.
  • Ability to interpret, explain and apply principles of employment and training administration.
  • Ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches to address those issues.
  • Ability to plan, implement and evaluate the achievement of goals, objectives and work-plans.
  • Ability to coordinate, motivate and work well with others; experience in a team environment.
  • Excellent written and verbal communication skills with a working knowledge of grammar usage, letter writing skills and proofreading.
  • Must be able to set goals and complete duties and assignments under strict deadlines
  • Must maintain a high level of confidentiality.
  • Enthusiasm for organization's mission.
  • Must be able to work independently and within a larger team.
Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties and Responsibilities.
Critical Performance Factors:
  • Work collectively and support a team to meet and exceed 2nd Century Vision's outcomes:
    • 500 individuals in workforce development and financial coaching activities
  • Encourage co-enrollment of eligible participants into Goodwill Houston's career pathway opportunities when able.
  • Ensure data utilization and accuracy of 90 percent or higher by conducting regular audits of CaseWorthy reporting.
  • Execution of WFD projects as assigned
Physical Requirements/Work Environment:
The physical demands/work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull. The employee must be able to lift up to 20 pounds.

Job Location

(Heights) Houston, Texas, 77008, United States
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Job Location

This job is located in the (Heights) Houston, Texas, 77008, United States region.

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