Service Manager - Colorado Market at Asbury Automotive Group – Colorado

Service Manager - Colorado Market
Colorado, USA
Requisition ID Req #10260
Asbury Automotive is seeking an experienced Service Manager to join our team!

Compensation: $150,000-$180,000 annually (wage is based off service volume achieved)

Work Hours: Full Time schedule as defined

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.
The primary responsibility of the Service Manager is to oversee the service department and drive operational success; technicians, service advisors, service call center, lot attendants, detailers and shuttle driver, etc.

Manage team member schedules and pay plans

Forecast goals and objectives for the department and strive to meet them

Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs

Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner

Attend manager meetings and conduct service department meetings

Prepare and administer an annual operating budget for the service department

Maintain Asburys specified service customer pay gross profit growth

Maintain technician proficiency as specified by Asbury standards

Partner with technical schools to recruit technicians

Partner with OEM and other third party vendors

Handle and resolve customer complaints

Motivate, train, develop and reward employees

Communicate with customers about maintenance and service work needed effectively

Continue to maintain Asbury's value, quality, and integrity

Provide and maintain a safe work place and environment for employees and customers

Other duties to be determined by management

Strong customer service skills are a must

Must be able to manage a team, motivate and develop

Experience with CDK or other automotive software required

Strong technical aptitude is required

Proven track record to grow the fixed operation business through excellent CSI, advertising, managing utilization and proficiency of the shop

Must have 3+ years as an automotive Service Writer/Service Assistant Manager

Previous automotive Service Management experience is required

Must be able to manage in a fast paced work environment

Must be able to pass pre-employment screens (background & drug test)

Company Benefits:
Pay and Recognition:

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select management and front-line team member’s eligible)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

Student loan relief resources

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which includes paid volunteer hours

Aggressive Employee referral program with bonus opportunities

Applications will be accepted and candidates evaluated on an ongoing basis until the position is filled.
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