Program Coordinator at Westchester Medical Center – Valhalla, New York

Job Summary: The Program Coordinator, Cardiovascular is responsible for oversight of program operations. The Program Coordinator, Cardiovascular is also responsible for all administrative activities relating to the Cardiovascular Health Promotion and Disease Prevention Program

Responsibilities:

• Coordinate with all teams involved in health prevention and promotion (i.e. Physicians, Nutrition, Nurse Practitioner, and consults required).
• Support Non-Invasive Cardiology Physicians and activities.
• Coordinate all outpatient appointments and testing to achieve a multifaceted approach to care that is patient-centered.
• Develop work flows for care in the Heart and Vascular Practice to ensure seamless access and care for patients.
• Assure proper patient documentation is maintained.
• Serve as program liaison and communicate with other departments (i.e. outreach, marketing, finance).

Meeting management including minutes

• Program outreach
  • Maintain correspondence with referring physicians
  • Plan and coordinate community outreach and education programs
  • Develop and maintain patient education and marketing tools
  • Prepare mailings for patients
  • Serve on events planning committee such as:
    • Girls Night Out
    • Celebration of Hearts
    • Special events
• Coordinate and maintain documentation of new clinical staff interviewing, onboarding, trainings and education.
• Manage program data bases (Excel spreadsheets, pivot tables, PowerPoint graphs).
• Coordinate quality assurance with the multidisciplinary team to include presentations for Cardiology Quality, ongoing performance improvement and strategic planning.
• Partner with clinicians to identify program improvement and patient satisfaction.
• Maintain/update program related data of program quality, volumes and referrals.
• Oversee any contracts related to the program (i.e. equipment, venues).
• Participate in CME activity preparations.

Qualifications/Requirements:

Experience: Minimum of one year of health care program coordination experience, required.

Education: Bachelor’s degree from an accredited institution, required. Or Equivalent combination of experience and education may be substituted for degree requirement.

Licenses / Certifications:

Other:

• Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
• Advanced MS Office skills including Word, PowerPoint, Excel and Outlook
• Excellent written and oral communication skills
• Exceptional professional and interpersonal judgment
• Ability to work independently
• Creating and Maintaining Databases
• Strong problem solving and organizational skills with keen attention to detail
• Work style that exhibits maturity, determination, dependability, and leadership
• Functions well both independently and in a team environment
• Time management