IT Field Engineer in New Albany, Mississippi at Refrigerated Solutions Gr

Company: Master-Bilt

Location: New Albany, MS

Job Title: Part Time Information Technology Intern

Department: IT

Reports To: IT Field Engineer

Status: Part-Time

Pay Rate: $15.00/Hour

Job Introduction:

Refrigerated Solutions Group (RSG: Norlake and Master-Bilt) is a leader in the designing and manufacturing of quality refrigeration products. With its dedication and commitment to providing the best customer service and high-quality product lines, RSG is one of the most respected names in the refrigeration industry.

Job Summary:

We are looking for a motivated and self-driven Information Technology (IT) Intern to join our team. The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members at RSG.

Essential Job Functions/Responsibilities:

• Provide technical assistance to staff and customers on hardware and software-related issues
• Install, configure, and troubleshot computer systems, hardware, and software
• Monitor system performance and troubleshoot any issues
• Follow established procedures and processes for computer maintenance
• Provide training and support for team members on the use of computer systems and software
• Perform system backups and maintain accurate records

Education & Essential Qualifications:

• Knowledge of computer systems and software
• Knowledge of network and system security
• Familiarity with hardware and software installation

Key Attributes/Skills/Characteristics:

• Excellent problem-solving and troubleshooting skills
• Strong communication and customer service skills
• Able to work independently and as part of a team
• Able to learn quickly and adapt to changing technology

Preferred Qualifications:

• Associate’s degree in computer Networking, Cyber-Security, Computer Science, or related field

Work Environment:

This “in person” position offers flexible scheduling including nights, mornings, and weekends to accommodate business needs while avoiding service disruptions during normal business hours. The normal work week would average 20 hours per week.

RSG is an EEO employer as defined by the EEOC.