Shuttle Driver in El Segundo, California at Kuhns Enterprises Inc

About Brand Enhance

Brand Enhance Hospitality is one of the leading hospitality management companies with experience operating a variety of brands from small, niche, independently owned locations to luxury sites owned by global brands. With over three decades of experience in the parking and hospitality industry we provide a wide range of tailor-made solutions for our clientele. We take pride in the services we offer resulting in exceptional guest experiences.

Position Summary:

The Shuttle Driver is responsible for safely transporting hotel guests to and from designated locations such as airports, local attractions, and business centers. This role provides a friendly, professional, and welcoming experience that reflects both Brand Enhance and the hotel’s commitment to exceptional guest service.

Key Responsibilities:

• Safely operate the hotel shuttle to transport guests between the hotel and designated destinations according to the daily schedule or guest requests.
• Greet guests warmly, assist with luggage, and ensure a comfortable ride.
• Provide information about hotel amenities, local attractions, and directions as requested.
• Maintain the cleanliness and appearance of the shuttle vehicle inside and out.
• Perform daily pre-trip and post-trip vehicle inspections, report maintenance or safety concerns immediately.
• Follow all traffic laws, safety procedures, and hotel policies.
• Maintain accurate records of passenger counts, mileage, and fuel usage.
• Assist with other guest service duties as needed, including bell attendance or concierge support.
• Provide exceptional customer service and resolve guest concerns professionally.

Qualifications:

• Valid Drivers License with a clean driving record with no major violations.
• Previous experience as a professional driver and/or in a customer service role strongly preferred.
• Superior professionalism, organization, and communication skills.
• Exceptional abilty to manage multiple tasks and priorities simultaneously.
• Ability to operate large passenger vehicles safely and confidently.
• Dependable, punctual, and able to work flexible schedules (including weekends, evenings, and holidays).
• Ability to drive manual and automatic transmission vehicles highly preferred.
• 18 years of age or older

Physical Demands:

• Willingness to work in the elements - heat, wind, rain, etc
• Ability to lift, push and pull at least 30 pounds
• Ability to stand, walk and run for extended periods
• Ability to bend, stoop, squat, and lift frequently throughout a shift