Maintenance Technician at Unified Residential Management – Memphis, Tennessee

JOB DESCRIPTION – MAINTENANCE TECHNICIAN

Reports to: Maintenance Supervisor

Supervises: No supervisory responsibilities

Internal Contacts: On-site employees, Regional Employees, Corporate Employees

External Contacts: Prospects, Residents, Locators, Vendors

Position Summary: The employee occupying the role is expected to maintain all occupied units and prepare for occupancy all empty units.

JOB DOMAINS (ESSENTIAL FUNCTIONS):

DOMAIN 1 – RESIDENT REQUEST:

1. Pick up daily work orders and prioritize.
2. Perform maintenance on occupied units according to work orders.
3. Be alert to any other potential problems in occupied units – fix if small or report to Maintenance Supervisor.
4. Leave a completed work order or a note in all apartments entered.
5. Clean up any debris that is caused by maintenance work.
6. Do not use personal items belonging to resident for clean-up.
7. Record time spent in each unit on the work order.

DOMAIN 2 – PERFORM MAINTENANCE REQUIRED FOR MOVE-IN/MAKE-READIES:

1. Check all appliances, sinks, faucets, commodes, drapes, blinds, etc.
2. Make any necessary repairs to above.
3. Review condition of floors, walls, linoleum, tile, etc.

1. Make any necessary repairs to above.
2. Inform manager of any repair work needing an outside contractor or replacements of major appliances necessary.

DOMAIN 3 – SPECIAL MAINTENANCE REQUIRED BY PROPERTY MANAGER:

1. Perform any necessary maintenance in office, clubroom, models, pools, etc.
2. Be alert to physical problems seen in the course of work and notify the Maintenance Supervisor at once.
3. Perform any necessary maintenance to exterior of property.
4. Work/coordinate with vendors when necessary on special maintenance projects.

DOMAIN 4 – PERIODIC MAINTENANCE:

1. Maintain schedule of period/preventative maintenance for the property.
2. Clean the boilers two times a year.
3. Check all photocells at least once a month.
4. Change air conditioning filters at least once every three months.

DOMAIN 5 –MAINTAIN INVENTORY OF SUPPLIES:

1. Periodically inventory supplies.
2. Maintain adequate inventory of supplies.
3. Purchase or request Maintenance Supervisor to purchase supplies as needed.

DOMAIN 6 – ATTITUDE:

1. Wear company ID always.
2. Always display a friendly and courteous attitude towards residents.

1. Maintain and promote a good attitude with other employees.
2. Never confront supervisor or other employees in front of residents.

KNOWLEDGE, SKILLS, AND ABILITIES

The following skills, knowledge and personal characteristics are desirable for job success:

• Literate
• General apartment maintenance
• Knowledge of appliance repair
• Light carpentry, plumbing and electrical knowledge
• Knowledge of general safety procedures
• Safety conscious
• Steady and dependable
• Ability to work with pressures of deadlines
• Ability to flex work schedule to accommodate after hour and weekend emergencies

PHYSICAL DEMANDS

Working Conditions: Extensive walking and climbing (stairs and ladders), overhead work, repetitious motion, stooping, kneeling, carrying and heavy lifting.

Physical Requirements: Extensive mobility and good physical condition.

Required Personal Protective Equipment: Goggles, gloves, and dust protector masks.

Work Environment: Primarily outside, secondarily inside, work around machinery with moving parts, work around traffic areas, slippery or uneven walk areas, and exposure to dust, insects, animals, weather, humidity, and the public.

Physical Requirements: Seeing, hearing, mobility, and excellent physical condition.

Hazards: Power equipment, hand tools, electricity, chemicals, and frequent heavy lifting.