Deli - Bakery Manager at Hansens IGA – West Salem, Wisconsin

Position Purpose:
Represent our store's image in a positive manner by providing our customers with helpful, courteous service and responsible for all functions, performances and staff in the deli department.

Qualifications/Skills:

Must be 18 years or older.

One year of cooking experience.

One year of supervising experience, preferred.

Honest, team-oriented person who has a good work ethic.

Must have a friendly, courteous, service-oriented attitude.

Able to perform work independently to achieve company goals and policies to staff

Able to handle working with confidential information.

Education:
High School Diploma or equivalent.

Certificate(s):
Must have or able to obtain food sanitation certification within six months.

Specific Duties and Responsibilities:
Manager

Meet gross profit P/L goals established by the corporate office.

Understand pricing and accurately price products.

Serve our customers needs by supplying them with desired deli items.

Deal with customer concerns and/or complaints.

Create value added items to boost gross profit and for selection.

Order all deli and bakery items to meet deadlines and have adequate product.

Knowledge of safe work practices and temperatures for all deli products.

Make merchandise display changes.

Fill and display bakery/deli products for appealing and fresh look according to company standards.

Delegates responsibilities to department employees.

Responsible for the training of all new department staff.

Understand different seasonal item offerings for the department.

Directs and enforces company policies to all store employees.

Deal with vendors and salespersons regarding department products.

Accurately weigh salads, meats and cheeses.

Slice meat and cheese when needed.

Follow sanitation practices and health regulations and wear appropriate attire.

Make decisions regarding store policies and functions.

Generates weekly department schedules by Thursday noon.

Able to recognize bakery and deli products. And proper package and label product.

Cleans the deli/bakery area, including but not limited to the case, cooking utensils, floor, cooking pans, holding bowls, tables, slicer, etc. during all shifts.

Prepare food items for self-service case and special orders.

Make deli items, including but not limited to, sandwiches, cold salads, lettuce salads, taco dip trays, veggie packs, etc.

Wrap, package and label prepared foods.

Take specialized orders from customers.

Stock, Face and rotate existing product. Markdown expired product.

Frost, decorate, and sprinkle bakery product as needed.

General

Interaction with customers will be friendly, courteous, positive and enthusiastic.

Use the Ten Foot rule.

Directs or shows customers where items are in the store.

Stays productive while punched in.

Other duties as they are assigned.

Physical Requirements

Lift 40lbs occasionally, 25lbs regularly.

Stand for the duration of work shift.

Occasionally walking into a cooler that is 35 degrees Fahrenheit.

Reaching and pulling regularly.