Licensed Practical Nurse (LPN) (33056) in Richmond, Virginia at GI Alliance
Job Description
Job DetailsJob Location: GSI VA West Broad - Richmond, VA 23230
Position Type: Full Time
Job Shift: Day
Description
Description
LPN Clinical Team Lead
Gastrointestinal Specialists (GSI)
Position Overview
The LPN Clinical Team Lead is a hands-on clinical leadership support position that assists the Office Manager in coordinating daily clinical operations at an assigned Gastrointestinal Specialists (GSI) clinic location. This individual actively participates in direct patient care while serving as a resource for clinical support staff, helping maintain efficient patient flow, consistent clinical workflows, and a high standard of patient care.
As a working member of the clinical team, the LPN Clinical Team Lead balances assigned patient care responsibilities with providing guidance, troubleshooting operational challenges, supporting staff development, and identifying opportunities to improve clinical efficiency.
The LPN Clinical Team Lead serves as a liaison between clinical support staff, providers, and the Office Manager, promoting teamwork, accountability, and effective communication. This position requires strong clinical skills, sound judgment, adaptability, and the ability to lead by example while working within the LPN scope of practice and established organizational policies.
Essential Responsibilities
Daily Clinical Operations & Patient Flow
Assist the Office Manager with coordinating daily clinical support operations to ensure efficient patient care and clinic workflow.
Monitor patient flow, rooming efficiency, provider readiness, and clinical support needs throughout the day.
Help coordinate daily clinical staff assignments and coverage based on provider schedules, staffing availability, and patient volume.
Proactively identify staffing shortages, scheduling conflicts, and workflow disruptions and communicate concerns to the Office Manager.
Ensure exam rooms are appropriately prepared, stocked, and ready for patient care.
Assist with maintaining adequate clinical supplies, equipment, and resources.
Identify and address operational barriers that may contribute to patient delays or reduced clinical productivity.
Collaborate with front desk staff to facilitate efficient patient transitions throughout the visit.
Support consistent execution of established clinical workflows, policies, and procedures.
Assist the Office Manager with coordinating daily clinical support operations to ensure efficient patient care and clinic workflow.
Monitor patient flow, rooming efficiency, provider readiness, and clinical support needs throughout the day.
Help coordinate daily clinical staff assignments and coverage based on provider schedules, staffing availability, and patient volume.
Proactively identify staffing shortages, scheduling conflicts, and workflow disruptions and communicate concerns to the Office Manager.
Ensure exam rooms are appropriately prepared, stocked, and ready for patient care.
Assist with maintaining adequate clinical supplies, equipment, and resources.
Identify and address operational barriers that may contribute to patient delays or reduced clinical productivity.
Collaborate with front desk staff to facilitate efficient patient transitions throughout the visit.
Support consistent execution of established clinical workflows, policies, and procedures.
Direct Patient Care & Working Team Lead Responsibilities
Actively participate in daily patient care activities within the LPN scope of practice.
Perform assigned nursing duties, including patient intake, obtaining vital signs, medication reconciliation, documentation, patient education, and other authorized clinical responsibilities.
Assist providers with examinations, treatments, and procedures as appropriate.
Administer medications and perform nursing treatments in accordance with applicable regulations, provider orders, and established protocols.
Respond to patient questions and clinical concerns within scope of practice, escalating matters requiring provider or RN assessment as appropriate.
Provide hands-on clinical support during high-volume periods, staffing shortages, or unexpected workflow disruptions.
Maintain responsibility for assigned patient care duties while balancing additional Team Lead responsibilities.
Step into appropriate clinical support roles when necessary to maintain patient flow and continuity of care.
The LPN Clinical Team Lead's daily assignments may be adjusted based on operational priorities to ensure appropriate availability for staff support, problem-solving, and coordination of clinical activities.
Actively participate in daily patient care activities within the LPN scope of practice.
Perform assigned nursing duties, including patient intake, obtaining vital signs, medication reconciliation, documentation, patient education, and other authorized clinical responsibilities.
Assist providers with examinations, treatments, and procedures as appropriate.
Administer medications and perform nursing treatments in accordance with applicable regulations, provider orders, and established protocols.
Respond to patient questions and clinical concerns within scope of practice, escalating matters requiring provider or RN assessment as appropriate.
Provide hands-on clinical support during high-volume periods, staffing shortages, or unexpected workflow disruptions.
Maintain responsibility for assigned patient care duties while balancing additional Team Lead responsibilities.
Step into appropriate clinical support roles when necessary to maintain patient flow and continuity of care.
The LPN Clinical Team Lead's daily assignments may be adjusted based on operational priorities to ensure appropriate availability for staff support, problem-solving, and coordination of clinical activities.
Clinical Staff Support & Development
Serve as a first-line operational resource for clinical support staff, including LPNs, Certified Medical Assistants (CMAs), and other clinical team members.
Provide guidance regarding established clinical workflows, documentation standards, and daily operational expectations.
Assist with onboarding, orientation, and training of new clinical support employees.
Reinforce consistent clinical practices and identify opportunities for additional education or training.
Provide constructive, real-time coaching while encouraging employees to perform their assigned responsibilities independently.
Promote accountability, teamwork, and professional communication among clinical staff.
Assist employees in troubleshooting routine workflow challenges and identifying appropriate solutions.
Recognize when staff members require additional support and communicate concerns to the Office Manager.
Identify recurring workflow or performance concerns and recommend appropriate follow-up.
Provide guidance only within the Team Lead's training, licensure, and authorized responsibilities; refer matters requiring RN-level clinical supervision or assessment to the appropriate licensed professional.
Serve as a first-line operational resource for clinical support staff, including LPNs, Certified Medical Assistants (CMAs), and other clinical team members.
Provide guidance regarding established clinical workflows, documentation standards, and daily operational expectations.
Assist with onboarding, orientation, and training of new clinical support employees.
Reinforce consistent clinical practices and identify opportunities for additional education or training.
Provide constructive, real-time coaching while encouraging employees to perform their assigned responsibilities independently.
Promote accountability, teamwork, and professional communication among clinical staff.
Assist employees in troubleshooting routine workflow challenges and identifying appropriate solutions.
Recognize when staff members require additional support and communicate concerns to the Office Manager.
Identify recurring workflow or performance concerns and recommend appropriate follow-up.
Provide guidance only within the Team Lead's training, licensure, and authorized responsibilities; refer matters requiring RN-level clinical supervision or assessment to the appropriate licensed professional.
Provider Support & Clinical Coordination
Serve as a key point of contact for providers regarding daily clinical support operations.
Help ensure clinical staff are prepared for scheduled patient visits and provider-specific needs.
Communicate changes in provider schedules, patient volume, and clinical priorities to appropriate team members.
Coordinate clinical support resources to minimize delays and maintain efficient provider workflows.
Assist with resolving routine operational concerns that affect provider productivity.
Facilitate communication between providers, clinical staff, front desk employees, and the Office Manager.
Identify opportunities to improve consistency in clinical support processes and provider readiness.
Serve as a key point of contact for providers regarding daily clinical support operations.
Help ensure clinical staff are prepared for scheduled patient visits and provider-specific needs.
Communicate changes in provider schedules, patient volume, and clinical priorities to appropriate team members.
Coordinate clinical support resources to minimize delays and maintain efficient provider workflows.
Assist with resolving routine operational concerns that affect provider productivity.
Facilitate communication between providers, clinical staff, front desk employees, and the Office Manager.
Identify opportunities to improve consistency in clinical support processes and provider readiness.
Patient Experience & Quality of Care
Promote compassionate, professional, and patient-centered care.
Help ensure patients receive timely and efficient clinical support throughout their visit.
Address routine patient concerns within the scope of practice and escalate more complex matters appropriately.
Monitor workflow issues that contribute to extended wait times or patient dissatisfaction.
Reinforce patient privacy, confidentiality, and appropriate clinical communication.
Support consistent documentation and adherence to established patient safety protocols.
Identify and communicate potential patient safety or quality concerns promptly.
Assist with implementing improvements that enhance patient satisfaction and continuity of care.
Promote compassionate, professional, and patient-centered care.
Help ensure patients receive timely and efficient clinical support throughout their visit.
Address routine patient concerns within the scope of practice and escalate more complex matters appropriately.
Monitor workflow issues that contribute to extended wait times or patient dissatisfaction.
Reinforce patient privacy, confidentiality, and appropriate clinical communication.
Support consistent documentation and adherence to established patient safety protocols.
Identify and communicate potential patient safety or quality concerns promptly.
Assist with implementing improvements that enhance patient satisfaction and continuity of care.
Clinical Quality, Safety & Compliance
Support adherence to established clinical policies, procedures, and infection prevention standards.
Help maintain exam room cleanliness, equipment readiness, and appropriate supply storage.
Monitor compliance with established medication handling, specimen collection, and clinical documentation procedures.
Assist with routine clinical audits, quality improvement initiatives, and readiness assessments.
Identify workflow inconsistencies, safety concerns, or opportunities for additional staff education.
Promote compliance with HIPAA, OSHA, and applicable healthcare regulations.
Escalate clinical concerns requiring additional assessment, clinical judgment, or intervention beyond the LPN scope of practice.
Support adherence to established clinical policies, procedures, and infection prevention standards.
Help maintain exam room cleanliness, equipment readiness, and appropriate supply storage.
Monitor compliance with established medication handling, specimen collection, and clinical documentation procedures.
Assist with routine clinical audits, quality improvement initiatives, and readiness assessments.
Identify workflow inconsistencies, safety concerns, or opportunities for additional staff education.
Promote compliance with HIPAA, OSHA, and applicable healthcare regulations.
Escalate clinical concerns requiring additional assessment, clinical judgment, or intervention beyond the LPN scope of practice.
Communication & Collaboration
Maintain proactive communication with the Office Manager regarding clinical staffing, workflow challenges, patient concerns, and operational priorities.
Facilitate effective communication among clinical support staff, providers, and front desk employees.
Participate in daily huddles and operational meetings as appropriate.
Help communicate clinical workflow changes, updated procedures, and organizational initiatives.
Collaborate with other GSI locations to promote consistency in clinical support practices.
Support organizational changes with professionalism, flexibility, and a solution-focused approach.
Follow through on assigned responsibilities and promptly communicate unresolved concerns.
Maintain proactive communication with the Office Manager regarding clinical staffing, workflow challenges, patient concerns, and operational priorities.
Facilitate effective communication among clinical support staff, providers, and front desk employees.
Participate in daily huddles and operational meetings as appropriate.
Help communicate clinical workflow changes, updated procedures, and organizational initiatives.
Collaborate with other GSI locations to promote consistency in clinical support practices.
Support organizational changes with professionalism, flexibility, and a solution-focused approach.
Follow through on assigned responsibilities and promptly communicate unresolved concerns.
Problem-Solving & Continuous Improvement
Proactively identify inefficiencies in clinical workflows and recommend practical solutions.
Independently address routine operational challenges within established guidelines and scope of practice.
Collaborate with the Office Manager to identify root causes of recurring workflow problems.
Encourage clinical staff to participate in problem-solving and take ownership of their responsibilities.
Support implementation of new processes, technology, and clinical initiatives.
Identify opportunities to improve patient rooming efficiency, provider readiness, and clinical staff productivity.
Demonstrate adaptability and sound judgment during periods of change, increased workload, or unexpected challenges.
Proactively identify inefficiencies in clinical workflows and recommend practical solutions.
Independently address routine operational challenges within established guidelines and scope of practice.
Collaborate with the Office Manager to identify root causes of recurring workflow problems.
Encourage clinical staff to participate in problem-solving and take ownership of their responsibilities.
Support implementation of new processes, technology, and clinical initiatives.
Identify opportunities to improve patient rooming efficiency, provider readiness, and clinical staff productivity.
Demonstrate adaptability and sound judgment during periods of change, increased workload, or unexpected challenges.
Leadership Expectations & Scope of Authority
The LPN Clinical Team Lead is a working leadership support position and does not have direct reports or formal supervisory authority.
The Team Lead is expected to demonstrate the following leadership behaviors:
Lead by Example: Model professionalism, clinical competence, accountability, and strong work ethic.
Support Rather Than Supervise: Provide daily guidance and operational support without assuming formal employee management responsibilities.
Coach Rather Than Rescue: Help employees develop the knowledge and confidence to complete their responsibilities independently rather than routinely completing tasks for them.
Balance Competing Priorities: Manage direct patient care responsibilities effectively while remaining responsive to broader clinical team needs.
Take Initiative: Anticipate clinical workflow needs, identify challenges, and recommend or implement appropriate solutions.
Remain Adaptable: Respond positively to changes in staffing, provider schedules, patient volume, and organizational processes.
Promote Accountability: Reinforce established expectations and communicate recurring concerns to the Office Manager.
Encourage Collaboration: Foster teamwork and effective communication among clinical staff, front desk employees, and providers.
Exercise Sound Judgment: Recognize when an issue can be independently resolved and when escalation is necessary.
Maintain Professional Boundaries: Respect established reporting relationships, clinical scope-of-practice requirements, and leadership responsibilities.
Lead by Example: Model professionalism, clinical competence, accountability, and strong work ethic.
Support Rather Than Supervise: Provide daily guidance and operational support without assuming formal employee management responsibilities.
Coach Rather Than Rescue: Help employees develop the knowledge and confidence to complete their responsibilities independently rather than routinely completing tasks for them.
Balance Competing Priorities: Manage direct patient care responsibilities effectively while remaining responsive to broader clinical team needs.
Take Initiative: Anticipate clinical workflow needs, identify challenges, and recommend or implement appropriate solutions.
Remain Adaptable: Respond positively to changes in staffing, provider schedules, patient volume, and organizational processes.
Promote Accountability: Reinforce established expectations and communicate recurring concerns to the Office Manager.
Encourage Collaboration: Foster teamwork and effective communication among clinical staff, front desk employees, and providers.
Exercise Sound Judgment: Recognize when an issue can be independently resolved and when escalation is necessary.
Maintain Professional Boundaries: Respect established reporting relationships, clinical scope-of-practice requirements, and leadership responsibilities.
The Office Manager retains responsibility for formal employee supervision, performance evaluations, disciplinary actions, staffing decisions, and overall clinic management. Clinical supervision and nursing responsibilities requiring RN-level authority to remain with appropriately licensed personnel.
Qualifications
Required
Current, unrestricted Licensed Practical Nurse (LPN) license in Virginia or a valid multistate license authorizing practice in Virginia.
Minimum of 3 years of clinical nursing experience, preferably in an outpatient or physician practice setting.
Strong understanding of outpatient clinical workflows, patient care coordination, and nursing documentation.
Demonstrated ability to provide guidance, coaching, and support to clinical team members.
Excellent communication, organizational, and interpersonal skills.
Strong critical thinking and problem-solving abilities.
Ability to prioritize competing demands in a fast-paced clinical environment.
Demonstrated initiative, reliability, adaptability, and accountability.
Experience utilizing electronic medical records and clinical documentation systems.
Commitment to patient safety, quality care, teamwork, and operational excellence.
Current, unrestricted Licensed Practical Nurse (LPN) license in Virginia or a valid multistate license authorizing practice in Virginia.
Minimum of 3 years of clinical nursing experience, preferably in an outpatient or physician practice setting.
Strong understanding of outpatient clinical workflows, patient care coordination, and nursing documentation.
Demonstrated ability to provide guidance, coaching, and support to clinical team members.
Excellent communication, organizational, and interpersonal skills.
Strong critical thinking and problem-solving abilities.
Ability to prioritize competing demands in a fast-paced clinical environment.
Demonstrated initiative, reliability, adaptability, and accountability.
Experience utilizing electronic medical records and clinical documentation systems.
Commitment to patient safety, quality care, teamwork, and operational excellence.
Preferred
Previous experience as a Lead LPN, Clinical Team Lead, or informal clinical leader.
Gastroenterology or outpatient specialty practice experience.
Experience with ModMed/gGastro.
Experience assisting with clinical staff orientation, onboarding, or training.
Experience supporting clinical workflow improvements and quality initiatives.
Previous experience as a Lead LPN, Clinical Team Lead, or informal clinical leader.
Gastroenterology or outpatient specialty practice experience.
Experience with ModMed/gGastro.
Experience assisting with clinical staff orientation, onboarding, or training.
Experience supporting clinical workflow improvements and quality initiatives.
Key Performance Expectations
Success in this position will be evaluated based on:
Clinical Operational Efficiency: Consistent support of effective patient flow, rooming processes, and provider readiness.
Staff Support & Development: Ability to guide clinical staff, reinforce established workflows, and encourage independence and accountability.
Patient Experience: Contribution to timely, compassionate, and efficient patient care.
Clinical Quality & Safety: Adherence to established clinical protocols, documentation standards, and patient safety requirements.
Problem Resolution: Timely identification, resolution, and appropriate escalation of clinical workflow challenges.
Provider Support: Effective coordination of clinical resources and communication to support provider productivity.
Communication & Collaboration: Proactive and professional communication with the Office Manager, providers, clinical staff, and front desk employees.
Adaptability: Positive and effective response to changing operational needs and organizational initiatives.
Individual Productivity: Ability to fulfill assigned patient care responsibilities while providing appropriate leadership support.
Initiative & Accountability: Demonstrated ownership of assigned responsibilities and consistent follow-through.
Clinical Operational Efficiency: Consistent support of effective patient flow, rooming processes, and provider readiness.
Staff Support & Development: Ability to guide clinical staff, reinforce established workflows, and encourage independence and accountability.
Patient Experience: Contribution to timely, compassionate, and efficient patient care.
Clinical Quality & Safety: Adherence to established clinical protocols, documentation standards, and patient safety requirements.
Problem Resolution: Timely identification, resolution, and appropriate escalation of clinical workflow challenges.
Provider Support: Effective coordination of clinical resources and communication to support provider productivity.
Communication & Collaboration: Proactive and professional communication with the Office Manager, providers, clinical staff, and front desk employees.
Adaptability: Positive and effective response to changing operational needs and organizational initiatives.
Individual Productivity: Ability to fulfill assigned patient care responsibilities while providing appropriate leadership support.
Initiative & Accountability: Demonstrated ownership of assigned responsibilities and consistent follow-through.
Core Competencies
Clinical Leadership by Example
Patient Care Coordination
Clinical Workflow Management
Staff Coaching & Support
Critical Thinking & Problem-Solving
Initiative & Accountability
Patient Safety & Quality
Provider Collaboration
Communication & Teamwork
Adaptability & Change Management
Time Management & Prioritization
Professionalism & Confidentiality
Clinical Leadership by Example
Patient Care Coordination
Clinical Workflow Management
Staff Coaching & Support
Critical Thinking & Problem-Solving
Initiative & Accountability
Patient Safety & Quality
Provider Collaboration
Communication & Teamwork
Adaptability & Change Management
Time Management & Prioritization
Professionalism & Confidentiality
Position Summary
The LPN Clinical Team Lead serves as an essential operational and clinical support partner to the Office Manager, helping ensure the assigned clinic functions efficiently while maintaining high standards of patient care.
Through active participation in patient care, proactive problem-solving, and consistent support of clinical staff, this position contributes to a collaborative, accountable, and patient-centered clinical environment.
The LPN Clinical Team Lead is expected to be a dependable, hands-on resource who supports the clinical team's success while promoting employee independence, professional development, and continuous improvement.
Qualifications
Qualifications
Qualifications
Education: Associates degree in nursing. Active and valid LVN license.
Experience: 2-5 years of prior LVN experience is preferred. Prior GI or Internal Medicine experience is a plus.
Additional Qualifications: N/A
Requirements for PRN Status:
Performance Requirements:
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