Accounts Receivable Specialist in at Navigate Logistics

Fleetgistics is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At Fleetgisticsour focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.

At Fleetgistics, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!

Fleetgistics' Benefits for Full Time positions include:

• 401(K)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays

The Accounts Receivable Specialist is responsible for supporting the end-to-end accounts receivable process within a high-volume, transaction-intensive business, with primary responsibility for customer collections, cash application, A/R aging reporting, and accounts reconciliation.

This role ensures a high volume of customer payments and transactions are processed accurately and timely, outstanding receivables are actively managed, and stakeholders have clear visibility into aging balances, collection status, and open issues. The position requires strong attention to detail, the ability to effectively prioritize a large volume of transactions and customer accounts, and a commitment to improving and automating processes as the business scales.

Key Responsibilities

· Maintain a working understanding of the billing process and its impact on accounts receivable and collections, including invoice generation, billing adjustments, credits, and customer inquiries.

· Participate in research of billing-related issues that delay payment and coordinate with appropriate internal teams to drive timely resolution.

· Perform new customer setup and maintenance of customer master data, ensuring information is complete, accurate, and appropriately supported.

· Support updates to customer billing information, payment terms, contacts, and other A/R-related master data in accordance with established processes and controls.

· Actively support month-end close activities related to accounts receivable, cash application, and customer balances.

· Prepare supporting schedules, reports, and documentation required for the close process.

· Proactively coordinate with accounting team and other stakeholders to resolve outstanding items before or as part of month-end close.

· Manage a high volume of customer accounts, receivable transactions, and cash applications while maintaining a high degree of accuracy and timely processing.

· Prepare, maintain, and distribute weekly A/R aging reports with clear, current, and actionable notes on past-due balances, collection activity, customer commitments, disputes, expected payment dates, risks, and next steps.

· Perform proactive collections across a high-volume customer portfolio, prioritizing efforts based on aging, value, risk, and payment commitments.

· Process and apply a high volume of customer payments accurately and timely, including ACH, wires, checks, and other applicable payment methods.

· Research and resolve unapplied cash, short payments, overpayments, deductions, unidentified receipts, and other exceptions efficiently.

· Maintain disciplined follow-up and documentation to ensure open items do not become lost within a high-volume transaction environment.

· Identify recurring transaction issues, bottlenecks, and manual activities that create inefficiencies or increase the risk of errors.

· Actively support process improvement and automation initiatives designed to increase processing efficiency, strengthen controls, improve reporting, and reduce manual effort.

· Partner with Accounting, Treasury, Finance, Operations, and technology teams to streamline and automate A/R, collections, cash applications, reconciliation, and reporting processes.

· Assist with testing and implementation of system enhancements and automated solutions, including documenting requirements, testing results, and updated processes.

Qualifications

· Prior experience working in a high-volume, transaction-intensive accounts receivable environment strongly preferred.

· Broad understanding of the order-to-cash cycle, including customer setup, billing, accounts receivable, collections, cash application, and account reconciliation.

· Experience supporting month-end close, including A/R reconciliations and resolution of outstanding items.

· Experience maintaining customer master data and understanding the importance of appropriate controls around customer setup and changes.

· Demonstrated ability to manage a large volume of transactions and competing priorities while maintaining accuracy and meeting deadlines.

· Experience with collections, cash application, account reconciliation, and A/R aging management.

· Strong Excel and data-analysis skills, with the ability to review large datasets and identify exceptions or trends.

· Experience with ERP (Great Plains) systems and automated A/R, cash application, collection, or reconciliation tools preferred.

· Strong problem-solving skills and ability to independently research transaction-level discrepancies through resolution.

· Continuous-improvement mindset with demonstrated interest in standardization, automation, and reducing manual processing.

· Education: High school diploma or associate degree required; a Bachelor’s degree in accounting or a related field is preferred