Information Technology Manager in Channahon, Illinois at Diversified CPC International

Information Technology Manager

Diversified CPC International – Channahon, IL

Diversified CPC International, Inc., an ISO 9000 Certified Company, has an immediate need for an Information Technology Manager.

Diversified CPC International is a global leader in the production of the highest quality specialty gases, aerosol propellants, alternative fuels, NGL refrigerants, and foam blowing agents. Our superior technology and customer-driven approach provide a unique competitive advantage that forms the mainstay of our continual success. Learn more at www.diversifiedcpc.com.

We are seeking an experienced, hands-on Information Technology Manager to lead technology operations across a multi-site manufacturing and distribution environment. This position is responsible for IT infrastructure, cybersecurity, business applications, IT policies and procedures, internal customer support, technology projects, vendors, business continuity, and development of the IT team.

The ideal candidate is a well-rounded IT leader who can operate strategically while remaining technically engaged. This individual should be comfortable managing people and vendors, solving complex technical issues, supporting business and plant operations, and driving improvements in reliability, security, service, and productivity.

Join an exciting, growing business at a pivotal time. As the company continues to expand, the IT Manager will play a key role in leading the technology side of that growth, building the infrastructure, systems, security, and team needed to support new customers, locations, and opportunities. This is a chance to be part of a dynamic organization and make a visible impact on its continued success.

DUTIES AND RESPONSIBILITIES:

• Lead day-to-day IT operations, staff, priorities, projects, and technology planning.
• Manage networks, servers, cloud services, Microsoft 365, endpoints, VPN, telecommunications, backups, shared drives, and connectivity across company locations.
• Oversee cybersecurity, including access controls, endpoint protection, patching, security assessments, incident response, third-party risk, awareness training, and remediation.
• Manage IT support and service delivery, ensuring requests and incidents are logged, prioritized, communicated, and resolved effectively.
• Support ERP systems, core business applications, integrations, reporting, and plant and production technology.
• Lead technology projects, system implementations, upgrades, testing, documentation, training, readiness, and post-launch support.
• Manage technology vendors, contracts, licensing, service levels, renewals, costs, risks, and escalations.
• Maintain IT policies, procedures, controls, technical documentation, disaster recovery, and business continuity capabilities.
• Proactively safeguard systems and prevent outages by monitoring infrastructure, identifying risks early, planning for redundancy and lifecycle replacement, and testing backup and disaster recovery capabilities to minimize downtime and protect plant and business operations.
• Partner with business departments to understand technology needs, clarify application ownership, and develop practical solutions.
• Identify opportunities for automation, data analytics, business intelligence, reporting, and appropriate AI solutions that improve productivity or reduce costs.
• Manage IT budgets, capital expenditures, lifecycle planning, and technology investments.
• Develop and cross-train IT staff while establishing clear accountability, coverage, performance, and service expectations.

MINIMUM REQUIREMENTS:

• Bachelor's degree in information technology, computer science, MIS, cybersecurity, engineering, or equivalent experience.
• Five or more years of progressive IT experience, including at least two years managing IT staff, vendors, or an IT function.
• Strong knowledge of Microsoft environments, Microsoft 365 administration, networking, cloud services, endpoint management, backups, and disaster recovery.
• Experience with ERP and other core business systems, including implementations, integrations, upgrades, security, change control, and user support.
• Experience with cybersecurity, access management, technology audits, incident response, corrective actions, and third-party risk.
• Experience proactively monitoring and maintaining high-availability environments, preventing system failures, and reducing unplanned downtime.
• Experience supporting manufacturing, distribution, industrial, or multi-site operations is strongly preferred.
• Working knowledge of SQL, databases, scripting or programming, data analysis, business intelligence, and report development.
• Strong leadership, communication, project management, customer service, analytical, and problem-solving skills.
• Self-motivated, accountable, and results-oriented, with a demonstrated record of taking ownership, following through on commitments, and driving improvements independently.
• Ability to explain technical issues and recommendations in clear business terms.
• Relevant certifications such as CISSP, CISM, Security+, Microsoft, Cisco, ITIL, or PMP are preferred.
• Ability to travel to company locations as needed and provide leadership and support during critical technology incidents outside normal business hours when necessary.
• Ability to perform the essential job functions, including prolonged periods of sitting and working at a computer and lifting up to 50 pounds at times, with reasonable accommodation as required.

For information on Diversified CPC International’s benefits and compensation, please visit our website at:

https://diversifiedcpc.com/benefits-and-comp-sgyte9lv101325-itm