Senior End-to-End Test Lead in London, England at EML Payments Solutions Ltd (EPSL)

EML Payments is a global payments company, headquartered in Brisbane, Australia, and listed on the Australian Securities Exchange. We build secure, instant payment solutions that connect our clients to their customers, wherever money is in motion. Our products include banking, credit and disbursement services, earned wage access, gifts, incentives and rewards, and FX solutions. We operate in more than 25 countries, we combine the energy of a start-up with deep leadership experience

About the role

EML is moving to Arlo, our new strategic payments platform, and we’re looking for a Senior E2E Test Lead to help us get there safely.

Reporting to the Programme Director, you’ll set and lead the integrated testing strategy for the transformation. Your job is to prove that complete customer, payment, financial and operational journeys work across our products, technology, vendors and countries. You’ll own end-to-end test design and Business Acceptance Testing (BAT). You’ll also provide assurance over all other testing, so that releases, client migrations and country launches go to go/no-go decisions with credible evidence behind them.

This is a senior role that leads through influence. You’ll work across Product, Engineering, Operations, Migration, Country Readiness and third-party providers. Delivery teams keep accountability for their own testing. You’ll give them oversight, challenge and hands-on support where the risk is highest.

What you will do

• Set the strategy: develop and maintain an integrated, risk-based test strategy covering SIT, E2E, regression, BAT, non-functional assurance and production verification. This includes quality gates, entry/exit criteria, traceability, environments, data and tooling.
• Define E2E coverage: work with Product to confirm the critical journeys in scope, including onboarding and KYC, card issuance and wallet provisioning, authorisation and settlement, ledger and reconciliation, fraud, billing and servicing.
• Lead integrated test execution: own the E2E and BAT plan and coordinate execution across Product, Engineering, Operations, SRE, vendors and business users. Confirm environment and data readiness before each phase.
• Own Business Acceptance Testing: define acceptance criteria with business and Operations owners, run BAT windows, support business testers, and produce the evidence packs that support formal sign-off.
• Assure migration and cutover: partner with the Migration Lead on data conversion, reconciliation, cutover rehearsals, rollback and post-cutover verification. Work with Operations on operational readiness and DR testing.
• Drive defect management: lead cross-team triage and severity alignment, track resolution and escalate material risks and blockers.
• Report and govern: give consolidated reporting on coverage, progress, defects and confidence against milestones, and challenge readiness claims that aren’t backed by evidence.
• Build capability: lead a matrixed network of business testers, coach delivery streams, and improve reusable test assets, automation and good practice across releases and markets.
  
  

What you will bring

• Significant senior test leadership experience in complex payments, card issuing, banking or regulated fintech transformations
• Proven ownership of integrated E2E test strategy and assurance across multiple teams, platforms and third-party vendors
• Hands-on experience leading business or user acceptance testing, from acceptance criteria and tester coordination through to sign-off evidence for go/no-go decisions
• Strong knowledge of payment transaction lifecycles, APIs, financial ledgers, settlement, reconciliation and operational controls
• Experience assuring platform migrations, data conversion, cutover rehearsals and production readiness
• The ability to lead through influence in agile, product-led environments, with strong planning, risk, defect and stakeholder management
• Experience with test management tools such as Jira/Xray or Zephyr, plus working knowledge of test environments, test data and automation

Nice to have:

• Card schemes, tokenisation, digital wallets, and prepaid/debit issuer processing
• Pismo or a comparable cloud-native processing platform
• PCI DSS, operational resilience, certification and multi-country payment launches

What we offer

• 25 days' annual leave, with an additional 5 days available once your annual leave is used
• Paid birthday leave and 2 paid volunteering days a year
• Enhanced parental leave: 12 weeks for primary carers and 4 weeks for secondary carers
• Private medical insurance fully covered by EML, including 24/7 GP phone and video access, specialist consultations, diagnostics and treatment
• An Employee Assistance Programme with up to 6 confidential counselling sessions a year
• A workplace pension scheme with company contributions 5% and employee minimum 3%, salary sacrifice scheme also available
• Income protection of up to 75% of salary and life insurance at 4× annual salary
• A Cycle to Work scheme through tax-efficient salary sacrifice
• Support with one relevant professional membership a year

About EML

EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities.

As an issuer and processor, we provide our clients and partners with innovative alternatives to traditional banking solutions for reloadable and non-reloadable programs.

Our commitment to Equal Employment Opportunity

Integrated into our Core Values is EML's commitment to diversity, equity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and empowered to reach their full potential. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential.

Disclaimer
Offers are conditional on satisfactory pre-employment background screening, which may include a criminal record check. Any disclosures are assessed fairly and in line with local law.