Alumni Engagement Assistant Director (Americas) in New York, New York at LSE Foundation

JOB DESCRIPTION

Title: Alumni Engagement Assistant Director (Americas)
Department/Division: Philanthropy and Global Engagement (PAGE) / LSE Foundation
Accountable to: North America Alumni Engagement Director
New York, NY
Hybrid (2 days in office)
Full Time

JOB SUMMARY
The LSE Foundation, based in New York, invites applications for the role of Alumni Engagement Assistant Director. This unique role will drive alumni engagement across the Americas (e.g., North, Central and South America) and work with the Alumni Engagement Director to deliver an innovative and impactful alumni engagement programme, including communications, events and volunteering, supporting the London School of Economics and Political Science’s global engagement and philanthropic goals. They will build productive relationships with alumni group leaders, acting as their first point of contact and working with them to deliver effective alumni activities. 

* Classified as a 501(c)(3) organisation, LSE Foundation is designated by the IRS as a 509(a)(3) supporting organisation. The organization is an equal opportunity employer, drug-free workplace, and complies with ADA (Americans with Disabilities Act) regulations as applicable.

POSITION OVERVIEW
Support of Alumni Groups and Volunteer Management
Act as first point of contact for London School of Economics and Political Science (LSE) alumni groups across the Americas for all inquiries around communications, events and alumni activities. 
Work closely with AFLSE, CFLSE, alumni chapter leaders, and the Director to identify, recruit, and steward alumni group leaders and other volunteers.
Build productive relationships, develop toolkits and resources to support alumni group activities, sharing ideas and best practice and ensuring activities are delivered to a high standard and in accordance with LSE and PAGE priorities.  

Communications 
Manage all communications on behalf of alumni groups: review and edit copy, build contact lists and send mass e-mails in the CRM, evaluating engagement and impact. 
Monitor and respond to alumni inquiries regarding LSE activity in the Americas, maintaining accurate records and escalating issues
Liaise with PAGE’s UK Communications and Alumni Engagement teams to capture and share great stories and collateral and contribute to social media channels

Events Support 
Lead flagship annual alumni group activities like Welcome to the City and Global Networking Night.  
Work with LSE Foundation staff (North America Alumni Engagement Director and Supporter Relations/Events Assistant Director) to support alumni engagement activities around senior staff travel, which could include:   
- one to one advocacy meetings/volunteer stewardship meetings  
- bespoke roundtable conversations to connect alumni leaders to research, careers or recent graduate priorities   
- mass engagement opportunities including volunteering, communications, events and regular giving in liaison with PAGE colleagues.   
Act as first point of contact for alumni engagement activity taking place at the LSE Foundation office in NYC.  

Data and Administration
Work in CRM systems to provide research and support on behalf of alumni engagement activity across the Americas maintaining data integrity, proactively updating records, and ensuring activity is accurately recorded.
Liaise with Industrious co-work space and UK-based PAGE operations staff for day-to-day LSE Foundation office management needs.

REQUIRED QUALIFICATIONS
Educated to a Degree level
Direct experience in alumni relations/alumni engagement (experience in volunteer management or event planning, coordination and execution in non-profit or higher education might be considered)
Excellent written and verbal communication skills and ease working with senior stakeholders. 
Available to work evenings and weekends as needed to fulfil job requirements. 
Able to travel as needed to deliver engagement activity in the Americas. 
Able to travel to London as needed (1-2x/yr) for training, liaising with colleagues and the semi-annual Alumni Leadership Forum.

PREFERRED SKILLSET
Strong analytical skills and high attention to detail, including confident use of CRM systems
Ability to work independently and as part of a team across time zones. 
Commitment to confidentiality, service excellence, and inclusion. 
Flexibility, creativity and an entrepreneurial spirit

ADDITIONAL INFORMATION
Flexibility is required as duties may evolve to meet program needs.
The role is hybrid, with 40% of work from LSE Foundation's Hudson Yards-based office.
Benefits: Comprehensive Health Insurance, Dental Insurance, 401(k) Retirement Plan
Paid time off: 24 vacation days per year (2 days accrued monthly), 13 paid holidays (9 fixed holidays and 4 floating holidays to support personal and religious flexibility).

ABOUT LSE FOUNDATION 
LSE Foundation is based in New York and employs a staff of professionals who handle development and alumni relations for LSE in North America including the US and Canada. Classified as a 501(c)(3) organisation, LSE Foundation is designated by the IRS as a 509(a)(3) supporting organisation. LSE Foundation is an LSE subsidiary, where LSE is the sole Member. LSE Foundation receives funding for its operations from the School.

ABOUT LSE
The London School of Economics and Political Science (LSE) is a world-renowned university and a global leader in the social sciences. With more than 245,000 alumni across over 200 countries, LSE maintains a powerful international network. Its North American alumni community is the School's largest abroad, representing leadership across business, public policy, research, academia, and social impact. LSE is committed to fostering a diverse, equitable, and inclusive environment.
https://www.lse.ac.uk/