Summer Hospitality Operations Internship at Hotel Phillips – Kansas City, Missouri

Gain Real-World Hotel Experience

Are you a college student looking to gain hands-on experience in the hospitality industry while earning summer income and potential academic credit?

Our hotel is offering a Summer Hospitality Operations Internship designed to give students a behind-the-scenes look at how a hotel operates. This internship provides exposure to multiple departments and an opportunity to develop professional skills in a fast-paced, guest-focused environment.

This is more than a job—it’s an opportunity to learn the full scope of hotel operations while building valuable experience for your future career.

What You’ll Learn

Interns will rotate through several hotel departments, gaining practical experience in areas such as:

Front Desk Operations

• Guest check-in and check-out procedures
• Customer service and guest engagement
• Reservation systems and daily hotel operations

Housekeeping

• Room preparation and quality standards
• Hotel cleanliness and operational efficiency
• Coordination between departments to support guest satisfaction

Food & Beverage

• Restaurant and banquet service support
• Guest interaction and hospitality service standards
• Understanding restaurant operations within a hotel environment

Through this internship, students will gain a holistic understanding of how hotel departments work together to create exceptional guest experiences.

What We’re Looking For

• Current college students (hospitality, business, tourism, or related fields preferred but not required)
• Positive attitude and willingness to learn
• Strong communication and teamwork skills
• Interest in hospitality, customer service, or hotel management
• Ability to work flexible schedules including weekends and holidays

Internship Details

Duration: Summer Internship (dates flexible based on academic schedules)
Compensation: Paid at minimum wage
Additional Benefits:

• Hands-on experience in multiple hotel departments
• Exposure to hotel leadership and operational decision-making
• Potential college internship credit (depending on school requirements)
• Valuable professional experience for future hospitality careers

Why This Internship Matters

Hospitality is an industry built on experience, teamwork, and service excellence. This internship provides the opportunity to learn those skills firsthand while gaining practical knowledge you simply can’t get in a classroom.

You’ll leave with a deeper understanding of hotel operations, stronger professional skills, and real-world experience that will stand out on your resume.

How to Apply

Interested students should submit:

• A brief resume with a short statement describing why they are interested in hospitality and what they hope to learn during the internship