Employment Services Manager in Hutchinson, Kansas at Training and Evaluation Center of Hutchinson Inc

The Employment Services Manager provides leadership and oversight for TECH's Community Rehabilitation Program (CRP) and community-based employment services.

This role is responsible for ensuring high-quality, person-centered vocational services that promote skill development, meaningful work opportunities, and progression toward competitive integrated employment whenever possible. The manager leads a team of staff, maintains compliance with all state and federal regulations, develops strong community and employer partnerships, and drives continuous improvement in employment outcomes for the individuals we serve.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Leadership & Operations

• Oversee daily operations of the Community Rehabilitation Program (CRP), including the facility-based vocational program and community employment initiatives (supported employment, job placement, group supported employment, and job coaching).
• Develop and implement program goals, policies, and procedures that align with TECH's mission and best practices in IDD employment services.
• Promote a balanced approach that values both the current facility-based program and opportunities for greater community integration and competitive employment.
• Ensure person-centered planning that respects individual preferences, abilities, and goals.

Staff Supervision & Development

• Recruit, hire, train, supervise, and evaluate Employment Specialists, Job Coaches, Workshop Supervisors, and other program staff.
• Provide ongoing coaching, professional development, and performance feedback to ensure high-quality service delivery.
• Foster a positive, collaborative team environment committed to dignity, respect, and inclusion.

Service Delivery & Quality Assurance

• Oversee vocational assessments, job development, job placement, on-the-job training, and long-term supports for individuals with IDD.
• Monitor and improve employment outcomes, including retention rates, hours worked, wage levels, and progression to integrated settings.
• Ensure accurate and timely documentation, billing, and reporting for Medicaid, Vocational Rehabilitation (VR), and other funding sources.
• Maintain compliance with Kansas Department of Aging and Disability Services (KDADS), Community Supports and Programs licensing standards, and all applicable federal regulations (including those related to 14(c) certificates).

Community & Employer Relations

• Build and maintain strong relationships with local employers, businesses, and community partners in Hutchinson and Reno County to create meaningful employment and contract opportunities.
• Market TECH's employment services and advocate for the hiring of individuals with disabilities.
• Collaborate with the Kansas Vocational Rehabilitation agency and other community stakeholders.

Budget, Compliance & Reporting

• Manage the program budget, monitor expenses, and contribute to funding requests and grant opportunities.
• Track program metrics and prepare regular reports on outcomes, productivity, and service quality for leadership and funders.
• Participate in agency-wide initiatives, accreditation processes, and strategic planning.

On- Site Full time Position

Required

• Bachelor’s degree in Rehabilitation Services, Special Education, Human Services, Business Administration, or a related field (Master’s degree preferred). Equivalent experience considered.
• Minimum of 3–5 years of progressive experience in vocational rehabilitation, supported employment, or IDD services.
• At least 2 years of supervisory or management experience.
• Strong knowledge of best practices in employment services for individuals with intellectual and developmental disabilities.
• Familiarity with Kansas IDD waiver services, Medicaid regulations, and Vocational Rehabilitation programs.
• Excellent leadership, communication, and interpersonal skills.
• Valid Kansas driver’s license and reliable transportation.

Preferred

• Experience managing a Community Rehabilitation Program (CRP).
• Knowledge of customized employment, discovery processes, and Employment First principles.
• Certification as a Certified Employment Support Professional (CESP) or similar credential.
• Experience with contract procurement and business development for work opportunities.

Skills & Abilities

• Ability to lead with compassion while maintaining high standards of accountability and program performance.
• Strong organizational and problem-solving skills with attention to detail.
• Proficiency in Microsoft Office and ability to learn agency-specific software.
• Commitment to the rights and inclusion of people with disabilities in all aspects of community life.

Physical & Work Environment

• Primarily office-based with regular time spent in the workshop/training center and in the community.
• Ability to occasionally lift up to 25 pounds and participate in occasional off-site activities.
• Flexible schedule that may include some evenings or weekends for community events or employer meetings.

TECH Incorporated is an Equal Opportunity Employer and encourages applications from individuals with disabilities and diverse backgrounds.