Logistics Coordinator at Coats – LaVergne, Tennessee

We are seeking a detail-oriented and proactive Logistics Specialist to manage and optimize our freight operations. As part of a small team, you will play a critical role in ensuring the smooth flow of materials, products, and information across our operations. This position requires strong organizational skills, excellent communication, and the ability to overcome challenges and thrive in a fast-paced environment. This position is an onsite, non-exempt position working full time in our LaVergne, TN facility.

Key Responsibilities:

• Coordinate and monitor inbound and outbound shipments, providing shipment tracking and ensuring timely delivery and accuracy of information.
• Provide real-time support and communication with vendors, carriers, and internal teams to resolve shipping issues and delays.
• Schedule and track transportation activities, all modes including but not limited to ocean, air, truckload, freight, parcel, and vendor carrier services.
• Develop, lead, and optimize logistics processes to reduce costs and improve efficiency.
• Manage and process freight claims that result from damaged, lost, or late shipments, ensuring timely resolution and documentation.
• Ensure accuracy and organization of records related to claims, shipments, and logistics documentation through consistent updates and proper filing practices.
• Manage and communicate updates to Inbound and Outbound Routing Guides, ensuring internal and external compliance with established routing protocols.
• Oversee freight audit and payment activities, verifying carrier invoices and reconciling discrepancies against carrier pricing.
• Investigate and resolve past due and balance due carrier invoices.
• Prepare reports and analyze logistics metrics to support decision-making.
• Assist the Finance and Accounting teams by obtaining carrier data and reporting needed for month-end activities.
• Collaborate with customs brokers, freight forwarders, carriers to address country-specific import or export challenges to avoid costly delays or impacts on production.
• Ensure compliance with safety regulations and company policies.
• Support Shipping, Procurement, Sales, Customer Service, Finance, Engineering and other internal stakeholders as necessary.

Qualifications:

• High school diploma or equivalent; associate or bachelor’s degree in logistics, supply chain, or related field preferred.
• 3+ years of experience in logistics, shipping, or warehouse coordination (industrial or manufacturing environment preferred).
• Proficiency in ERP, logistics technology, and Microsoft Office Suite.
• Strong organization and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and collaboratively in a small team setting.

What we offer:

• Competitive salary and benefits package.
• Opportunities for growth and development.
• Supportive team environment.
• Hands-on experience in a dynamic industrial setting.

The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.