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Travel & Housing Coordinator (Bilingual) at The Archetype Strategy

The Archetype Strategy
Costa Rica
Posted on
Job Function:Executive/ManagementEmployment Type:Full-Time

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About This Position

Position Summary

We are seeking a highly organized and detail-oriented bilingual (English/Spanish) Travel & Housing Coordinator to manage large-scale travel and accommodation logistics for field teams. This role is responsible for coordinating hotel bookings, maintaining vendor relationships, and ensuring a seamless travel experience for employees, often at high volume and under tight deadlines.

The ideal candidate thrives in a fast-paced environment, communicates effectively in both English and Spanish, and can balance logistics coordination with administrative and employee support tasks.

Key ResponsibilitiesTravel & Housing Coordination
  • Coordinate and manage hotel accommodations for large groups of employees (often 100+ at a time)
  • Book, confirm, and track reservations across multiple locations
  • Handle last-minute changes, cancellations, and urgent booking needs
  • Ensure accuracy of travel and housing details for all employees
  • Maintain organized records of all bookings and confirmations
Vendor & Relationship Management
  • Build and maintain strong relationships with hotel managers and staff
  • Negotiate rates, secure room blocks, and ensure quality standards are met
  • Resolve issues quickly and professionally with vendors
Logistics & Operations Support
  • Partner with operations teams to align housing with project schedules
  • Anticipate travel needs and proactively plan accommodations
  • Track and report on housing usage, costs, and trends
Employee Support
  • Serve as a point of contact for employee travel and housing questions in both English and Spanish
  • Communicate clear and timely updates regarding accommodations
  • Address and resolve housing-related concerns or issues
Administrative & HR Support
  • Assist with onboarding logistics, including travel arrangements for new hires
  • Support virtual onboarding sessions as needed
  • Maintain accurate records and documentation related to employee travel
Qualifications
  • Fluency in both English and Spanish (written and verbal) required
  • 2+ years of experience in travel coordination, logistics, hospitality, or a related field
  • Experience managing high-volume bookings or large group logistics preferred
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Ability to problem-solve quickly in high-pressure situations
  • Proficiency in Microsoft Office (especially Excel) and/or booking systems
  • Experience with HR processes or onboarding is a plus
Key Skills
  • Bilingual communication (English/Spanish)
  • Attention to detail
  • Time management and prioritization
  • Vendor relationship management
  • Adaptability and problem-solving
  • Strong customer service mindset
Work Environment
  • Fast-paced, dynamic environment with frequent changes
  • May require occasional after-hours coordination for urgent travel needs
  • Primarily remote or office-based, depending on company structure
Why Join Us
  • Opportunity to play a critical role in supporting field operations
  • Collaborative and team-oriented environment
  • Growth opportunities within logistics, operations, and HR functions

Job Location

Costa Rica

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