Insurance & Authorization Manager in Charlotte, North Carolina at Urology Specialists
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Job Description
About Us
Urology Specialists of the Carolinas is one of the largest independent urology groups in the country, proudly serving patients across the Carolinas. Following the merger of three leading regional urology practices, we have become a dynamic, physician-led organization with more than 70 providers dedicated to delivering exceptional, comprehensive urologic care while preserving the values of independent, physician-driven medicine.
With a strong foundation and decades of trusted care, our team continues to grow to meet the needs of our patients and communities.
Position Summary
Urology Specialists is seeking an experienced and motivated Insurance & Authorization Manager to lead our authorization team and drive efficient, patient-centered insurance processes across the organization.
This role is responsible for overseeing daily authorization operations, managing team performance, and ensuring timely, accurate approvals to support patient care. The ideal candidate brings strong leadership experience, deep knowledge of payer requirements, and a passion for improving workflows and team development.
What You’ll Do- Lead and develop the Authorization Team Lead and staff, including coaching, training, and performance management
- Oversee authorization workflows to ensure timely approvals and minimize delays in patient care
- Manage payer processes, including high-volume procedures, denials, and appeals
- Partner with clinical, operational, and leadership teams to align workflows and improve outcomes
- Monitor performance metrics, drive process improvements, and ensure compliance with all regulations
Qualifications
- 5+ years in a medical office or healthcare setting, with 3+ years in insurance authorization
- Leadership or management experience preferred
- Strong knowledge of payer requirements, insurance processes, and medical terminology
- Familiarity with CPT and ICD-10 coding
- Excellent communication, organization, and problem-solving skills
Why Join Us?
- Be part of one of the largest and most respected independent urology organizations in the Southeast
- Collaborative, physician-led culture focused on quality and innovation
- Competitive compensation and comprehensive benefits
- Opportunities for professional growth and advancement
Join Our Team
If you’re passionate about patient care and looking to grow your career within a supportive and respected organization, we’d love to hear from you.