Practice Manager at Carolinas Center for Oral & Facial Surgery – Charlotte, North Carolina

Job Description

About the Role:
We are seeking an experienced Practice Manager to oversee the daily operations of our office located in Charlotte, NC. The successful candidate will be responsible for ensuring the smooth running of the office, managing accounts payable, office administration, bookkeeping, appointment scheduling, and records management. The Practice Manager will be a key member of our team, ensuring that our office runs efficiently and effectively.

This role also requires strong leadership skills to motivate and engage the team, set expectations, and foster a positive, professional, and healthy office culture. The ideal candidate will lead by example, encouraging collaboration, accountability, and open communication across the team.

Minimum Qualifications:

• Proven experience as a Practice Manager or similar role
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Proficient in QuickBooks and Microsoft Office Suite
• Ability to prioritize tasks and meet deadlines
• Excellent communication and interpersonal skills
• Demonstrated leadership ability and team management experience

Preferred Qualifications:

• Experience in the dental industry
• Bachelor’s degree in Business Administration or related field
• Experience with electronic medical records (EMR) systems
• Experience managing a team

Responsibilities:

• Manage accounts payable and receivable, ensuring timely and accurate payments
• Oversee office administration, including managing office supplies, equipment, and facilities
• Perform general office duties, such as answering phones, responding to emails, and greeting visitors
• Maintain accurate records and files, ensuring confidentiality and security of sensitive information
• Schedule appointments and meetings, and manage calendars for staff
• Lead, mentor, and support staff to drive engagement and productivity
• Cultivate a healthy and collaborative office culture through clear communication, recognition, and consistent expectations