Information Technology Director at Advanced Dermatology – New Hyde Park, New York

Position Summary

The IT Director is a key leader who will direct the team in charge of cloud services, unified

communications, network services, data center operations, servers and storage platforms, service

monitoring, and help desk. This role also works closely with leadership peers. This person will have an

influential role, making investment and trade off decisions, negotiating and managing vendor contracts,

and developing department structure.

Essential Duties & Responsibilities

• Accountable for a high-performing computing infrastructure companywide. This includes, but is

not limited to, planning and management of computer operations and production support, systems

and database administration, release management, business continuity, network operations,

telecom, cloud services, help desk, and field support.

• Ensure cost-effective design, development, integration, implementation, testing, and maintenance

of new services, equipment and systems in support of business objectives and requirements.

• Build strong multidisciplinary teams that work together (remove silos).

• Drive a collaborative culture that values technical depth, accountability, and customer service.

• Establish, maintain and execute operations procedures that leverage efficiencies and best

practices.

• Oversee service management activities including change and release management, testing, quality

assurance and end-to-end technical integration.

• Oversee cybersecurity protections on all IT infrastructure resources according to policies and

standards established by the information security function/ regulatory agencies.

• Drive the delivery of major technology and infrastructure projects and service management

improvements, ensuring that quality, productivity, and ROI goals are achieved.

• Implement and maintain controls and monitoring procedures to ensure availability of critical

systems, and minimal service interruptions.

• Develop a vendor management process, for products and services, that delivers utilization

optimization, a best-fit vendor mix, and demonstrable savings.

• Collaborate with CFO to develop annual budget with ultimate responsibility for department

spend.

Qualifications:

• A minimum of 10 years of experience in technology leadership positions with an emphasis on

infrastructure services.

• Substantial experience leading, directing and controlling a complex, highly technical operation or

organization.

• Experience migrating IT infrastructure into a cloud environment.

• Knowledge of business concepts, and an understanding of the links between major business

processes, products, systems, and networks.

• Demonstrated knowledge of current and emerging technologies and the ability to apply those

technologies to business needs.

• A track record of working collaboratively and productively with business partners.

Key Competencies

• Demonstrated administrative, financial, project management and vendor management skills.

• Visible leadership skills and executive presence; to motivate individuals and teams to achieve

program and project objectives.

• Able to attract, develop and retain talent and build high performing infrastructure and operations

teams.

• Ability to establish, implement, and enforce appropriate IT standards and metrics to meet

business requirements.

• A critical thinker: analytical, and focused on continuous improvement.

• Sets and communicates priorities effectively; able to manage multiple tasks and priorities.

• A team-player able to support the broader enterprise while delivering upon specific project/line of

business requirements.

• Exceptional ability to lead change using positive and collaborative methods; removes barriers,

acts with a sense of urgency, and leads by example.

• Exceptional service orientation.

• Vendor negotiations and management.

• Excellent written and verbal communication skills; able to explain technology solutions to in

business terms; an effective listener and communicator.

Education – Experience

Qualifications

• Bachelor’s degree in business administration, healthcare management, or related field Experience

managing people and/or high-level business operations may be preferred.

Language Ability

Read and interpret documents such as safety rules, operating and maintenance instructions, and

policy and procedure manuals. Write routine reports and correspondence. Speak effectively before

groups of customers and employees.

Mathematical Ability

Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages,

area, circumference, and volume. Apply concepts of basic algebra and geometry. Ability to read

and understand financial statements and other financial reports.

Reasoning Ability

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram

form. Dealing with problems involving several concrete variables in standardized situations.

Work Environment

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may

be made to enable individuals with disabilities to perform the essential functions. Typical busy

office environment with moderate noise level. Required to travel to multiple office locations as part

of duties in assigned region.

Physical Demands

The physical demands described here are representative of those that must be met by an employee

to successfully perform the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions. MUST BE

WILLLING TO TRAVEL TO ALL LOCATIONS as needed.

Frequent sitting and standing from a sitting position. Use of keyboard and or computer mouse up

to 8 hours per day. Ability to lift 20 pounds. Vision abilities include close vision, distance vision,

peripheral vision, depth perceptions and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the

position.