RC Hospitality Solutions - Administrative Operations Coordinator at RC Hospitality Solutions and 30A Escapes LLC – Panama City Beach, Florida

The Community Association Administrative Coordinator is responsible for supporting daily front office operations and administrative functions for the Community Association. This role provides consistent, professional service to boards of directors, homeowners, vendors, and guests while supporting Association Managers and the Accounting Department. The position serves as a primary point of contact for administrative coordination and assists with training initiatives and process improvements.

This position will be supporting the Community Association Office within Bay Point Community Association.

Are you motivated and passionate about the hospitality industry?
Do you have a sense of fun?
Are you enthusiastic about serving others?

If so, RC Hospitality Solutions may be the perfect fit for you.

RC Hospitality Solutions is one of the most well-established and influential management companies in Northwest Florida. We manage homeowners associations (HOAs), resort activities, and food and beverage operations across some of the largest and most desirable properties in the region. Our associates will tell you—we work hard to exceed expectations in every community we serve.

We are committed to our core values of Integrity, Teamwork, Accountability, Service, Loyalty, Respect, and FUN. These values guide how we work together, how we serve our communities, and how we support one another every day.

Each associate brings unique skills, talents, experience, history, and culture to our organization. In return, we offer competitive wages and benefits, including paid time off and a 401(k), a supportive team environment, training and development programs, and the opportunity to work in a beautiful setting along the World's Most Beautiful Beaches.

Come join one of the fastest-growing companies in our area as we strive to exceed expectations and create lasting memories for our guests and communities.

Other duties may be assigned.

• Oversee and coordinate the distribution of resident credentials and vendor passes

• Support front office staff to ensure prompt, professional service to owners and guests

• Maintain accurate records of onsite vendors, key issuance, and vendor logs

• Provide administrative support to Association Managers and the Accounting Department

• Maintain and update association websites and internal databases

• Draft and distribute communications to owners on behalf of Community Association Managers

• Receive and screen phone calls, resolving issues or routing appropriately

• Track and follow up on maintenance work orders in coordination with maintenance staff and/or vendors

• Ensure compliance with office procedures and recommend process improvements

• Serve as liaison between the board of directors, committees, association manager(s), and accounting department

• Create and distribute board and committee meeting minutes and related documentation

• Perform other duties as assigned

• High school diploma or equivalent required

• Minimum of two to three years of experience in office management, administrative support, or customer service

• Experience in a lead or supervisory administrative role preferred

• Working knowledge of Microsoft Office (Word, Excel) and Google Suite

• Experience using property management systems; AppFolio experience preferred

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to occasionally lift and/or move up to 15 pounds

• Required vision abilities include close vision, distance vision, and the ability to adjust focus

• Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear

• Occasionally required to stand, walk, stoop, kneel, crouch, or crawl

• Regular attendance is required in compliance with company standards

• Primarily day shift hours

• Must be available to work weekends, holidays, and flexible hours as business needs require

• Attendance at all board and committee meetings is required; some meetings may occur outside normal operating hours