Auto Bodyshop Greeter in Hackensack, New Jersey at AAF Management Group Inc.

Customer Service and Administrative Associate

All American Collision is seeking a friendly and organized Customer Service and Administrative Associate to join our team. This role offers an excellent opportunity to be the first point of contact for our customers, ensuring a positive experience while supporting our administrative operations. If you are personable, detail-oriented, and enjoy working in a dynamic environment, we encourage you to apply.

Key Responsibilities:

- Greet customers warmly and professionally upon arrival

- Provide accurate estimates for collision repair services

- Handle incoming phone calls efficiently, addressing customer inquiries and scheduling appointments

- Give timely status updates to customers regarding their vehicle repairs

- Assist with administrative tasks such as data entry, appointment scheduling, and document management

- Support team members in maintaining a smooth workflow and excellent customer service standards

Skills and Qualifications:

- Previous experience in customer service or administrative roles preferred

- Excellent communication and interpersonal skills

- Strong organizational and multitasking abilities

- Ability to handle phone calls professionally and courteously

- Basic computer skills, including familiarity with scheduling and estimating software

- Attention to detail and problem-solving skills

- Ability to work well in a team environment and adapt to changing priorities

At All American Collision, we value a positive work culture that promotes growth, teamwork, and customer satisfaction. Join us and be part of a dedicated team committed to delivering exceptional service and quality repairs. We offer competitive benefits and opportunities for professional development.