Nashville Riverboats Front of House Manager in Nashville, Tennessee at Capitol

Nashville Riverboats delivers unforgettable sightseeing cruises, dining experiences, weddings, corporate events, and private celebrations. We blend Southern hospitality, live entertainment, and scenic river cruising into one-of-a-kind experiences.

The Food & Beverage Manager is responsible for coordinating and supervising food and beverage service, prioritizing complete guest satisfaction and seamless operations. This role includes ensuring staff proficiency in: proper food and dining presentation, legal and safe alcoholic beverage service, kitchen safety protocols, and health regulations, all while upholding company standards.

What You’ll Do

• Lead all onboard food & beverage operations, ensuring consistently high standards of quality, presentation, and guest service
• Recruit, train, and mentor F&B teams — servers, bartenders, support staff, and supervisors
• Oversee daily service, including dining room flow, bar operations, banquet service, and event execution
• Monitor guest satisfaction; proactively engage with guests and resolve concerns professionally
• Manage inventory, ordering, and cost controls while maintaining profitability and service excellence
• Ensure compliance with all alcohol service laws, maritime regulations, safety protocols, and Board of Health standards
• Support POS operations, cash-handling, daily reporting, and bank reconciliation
• Collaborate with leadership, culinary teams, and marketing on promotions, specialty events, and brand initiatives

What You Bring

• Minimum of 4 years of experience in F&B management, ideally in high-volume dining, banquets, weddings, or event-driven operations
• Strong leadership and coaching abilities with a track record of building high-performing teams
• Deep understanding of F&B operations, cost control, inventory management, and service standards
• Excellent guest-service mindset, communication skills, and calmness under pressure
• Ability to adapt quickly to vessel operations, changing conditions, and guest expectations
• Minimum 4 years progressive F&B management experience; hospitality/business education preferred
• Ability to work onboard for 2–5 hour cruises; occasional extended shifts up to 12 hours
• Availability to work weekdays, evenings, weekends, holidays, and special events

Compensation & Benefits

• Competitive Salary + Incentive Pay
• Medical and Ancillary Benefits
• 401(k) with Employer Match
• Subsidized Parking
• Complimentary Cruise & Employee Discount

Ready to help Nashville Riverboats make waves? Apply today!