Office Manager/Event Coordinator in Nashville, Tennessee at Hals The Steakhouse - Nashville LLC

Job Overview:

Hal's the Steakhouse Nashville is looking for an experienced and passionate Office Manager/Event Coordinator to join our team. Your primary responsibility is to the guest, ensuring that every guest has a wonderful experience and ensure all daily activities run smoothly and efficiently. To be successful in this position you should have excellent communication skills and a passion for guest service.

You should be someone who has exceptional organizational, communication, and multi-tasking skills. You will assume a variety of responsibilities and duties such as managing reservations and private events, collecting deposits, assigning server sections, answering guest questions, and assisting with credit card disputes. You are reliable and able to work in a fast-paced environment.

Company Overview:

In 1989, Hal's "The Steakhouse" on Old Ivy opened in Atlanta, GA. Hal had a vision to open a New Orleans style steakhouse. With fresh ideas and an old school southern style, Hal's has gone from Atlanta's "best kept secret" to Atlanta's Premiere Steakhouse. The Nashville location opened in 2025. The expansion will continue with 2 additional locations opening around the Atlanta area this year.

With nightly live music, a career staff, prime steaks, and the freshest ingredients, you can expect nothing but the best when dining at Hal's! Our elevated, yet approachable style is driven by the high standards set for our food and service and is evident in every aspect of our operations. Dedication, professionalism, and passion have created a motivational work environment. We're seeking leaders and team players who are service-minded, reliable, and eager to succeed and grow.

Job Duties:

• Manage/oversee reservations and private events including taking reservations, confirming, and collecting deposits.
• Assist management team.
• Support operations by maintaining office systems, organization, and procedures.
• Correspond with guests to efficiently answer questions, address issues, and take notes of their needs/requests.
• Manage credit card disputes.
• Work with vendors when necessary.
• Manage orders and invoices (when needed).
• Send private event contracts.
• Inform management team of all large parties, private events, or unique reservations.
• Assist with Hire, Termination, and other employee documentation.
• Manage/maintain office supplies.
• Help to create a positive working environment.
• Implement innovative strategies to improve productivity and sales.

Requirements:

• Ideally, previous experience as an Office Manager, Event Coordinator, or similar
• Ideally, 5+ yrs. in customer service or office management.
• Computer literacy and familiarity with restaurant management software.
• Experience in event planning.
• Strong leadership, motivational, and people skills.
• Good financial management skills.
• Critical thinking and problem-solving skills.
• Team player.
• Good time-management skills.
• Great interpersonal and communication skills.
• Available to work during the day and within operating hours, including weekends and holidays.

Benefits Offered:

• Health Benefits - Medical, Dental, Vision, & Life Insurance paid for by the company for the employee (Adding a spouse or child if offered but will be the employee's responsibility.)
• Paid Vacation - 2 weeks after 1 year of employment (negotiable and based on performance)
• Parking
• End-of-Year Bonus - Based on personal & store performance
• Growth opportunities & on-going career development
• Employee Meals