Accounts Receivable Specialist at Gold Star Foods – Ontario, California

TITLE: AR Specialist (Cash Application)
DIVISION/DEPARTMENT: Shared Services
REPORTS TO: AR Manager
FLSA CLASSIFICATION: Non-Exempt/Hourly

Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our teammates who make the difference! Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day!

POSITION OVERVIEW:

The Cash Applications Specialist is responsible for the timely and accurate posting of cash receipts, including checks, ACH, credit cards, and wire transfers, into the multiple accounting system. This role requires close attention to detail to ensure that payments are applied correctly, reconciliation of customer accounts, and collaboration with internal teams to resolve discrepancies. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a high level of customer service orientation.

PRINCIPLE RESPONSIBILITIES:

• Accurately apply daily cash receipts, including ACH, checks, credit cards, and wire transfers, to customer accounts in the ERP system.
• Remote deposit, scan and distribute non-AR payments.
• Sort and distribute incoming mail.
• Reconcile customer accounts to ensure all payments are correctly applied and balances accurately reflect outstanding amounts.
• Investigate and resolve any discrepancies in payments, such as overpayments, underpayments, deductions, or misapplied cash. Coordinate with Accounts Receivable and CX teams to address and rectify issues.
• Interact professionally with customers to clarify remittance details, answer inquiries, and resolve issues related to cash applications.
• Prepare daily, weekly, and monthly cash reports and assist in month-end closing activities related to cash applications.
• Identify opportunities for process improvements in cash application workflows and actively participate in the implementation of enhancements.
• Maintain accurate and organized records of transactions, adjustments, and reconciliations.
• Ensure that all cash applications are performed in accordance with company policies.
• Perform other duties as assigned

REQUIRED SKILLS:

EDUCATION/EXPERIENCE:

• High school diploma or equivalent required; an associate or bachelor’s degree in accounting, finance, or related field preferred.
• Minimum 1-2 years of experience in cash applications, accounts receivable, or general accounting.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. May include lifting up to 25 pounds on occasion.

EOE M/W/Vet/Disabled:

The above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements as the employee may be required to perform any other duties as assigned. In the event of an absence where the teammate cannot perform these duties, the Manager will determine who shall perform these duties.

Affirmative Action Statement:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.