Information Developer at General Dynamics Missions Systems Canada – Ottawa, Ontario

Build bold. Deliver impact. Win together.

At General Dynamics Mission SystemsCanada, were not just engineering technology were shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we serve.

If youre looking for meaningful work that contributes to a safer, more secure world, youll find purpose here. Every day, your skills will directly impact programs that matter.

We currently have an opportunity for a Intermediate Information Developer with a passion for technical writing to join our Integrated Logistics Support team. This role involves:

• Developing comprehensive and accurate technical content for complex hardware and software systems
• Reviewing engineering data and interviewing Subject Matter Experts (SME) to gain an understanding of system features, functions, operating parameters, and limitations
• Analyzing supplier technical content and adapting this in the context of customer requirements, system design and development, operating and maintenance environments, and the needs of the operational community
• Working with engineers and technical SMEs to produce required outputs related to operation and maintenance tasks
• Tracking system problem reports and working with SMEs to disposition those that have an impact on end user documentation
• Validating technical content, coordinating reviews, and dispositioning feedback
• Collaborating with cross-functional teams (e.g. product management, engineering, customer support, etc.) and the customer
• Reviewing requirements in various requirements tools and turn into actional tasks
• Other tasks as assigned

Applicants will need to possess the following experience:

• Bachelor's Degree in English, Communications, Technical/Professional Writing, or related field, or equivalent associated experience
• 3+ years of experience in the development and delivery of operations or maintenance documentation for complex systems or complex information technology products
• Ability to synthesize complex technical data into concise end user publications
• Knowledge of technical documentation development processes
• Ability to work effectively as a member of a cross-functional team
• Ability to manage multiple tasks independently
• Familiarity with documentation tools such as MadCap Flare, Arbortext Editor, Adobe FrameMaker, or similar (desirable)
• Experience working in a multi-discipline engineering team environment (desirable)
• Experience working with Canadian Forces Technical Orders (CFTO) (desirable)
• Experience working with aircraft avionic systems (desirable)

It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all applicable security requirements, including but not limited to the ability to obtain and maintain a Canadian government security clearance. Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations. You must be eligible to work in Canada.

The hiring range for this position is $68,000 - $88,000 CAD annual. Our goal is to provide a fair and competitive offer based on an assessment of internal equity and your qualifications, including:

• Relevant experience
• Technical and non-technical skills
• Education and certifications

Benefits
As a full-time employee at General Dynamics Mission SystemsCanada, youll enjoy a competitive total rewards package that supports your professional and personal well-being:

• Comprehensive medical, dental, and vision coverage for you and eligible dependents from day one (no cost), including flexible benefits options (HCSA) emergency travel insurance, and 24/7 virtual care services.
• Employee & Family Assistance Program (EFAP), onsite fitness facilities, and employee resource groups.
• Defined Contribution Pension Plan with employer contributions after 3 months, RRSP access from day one, and financial planning support.
• Flexible time off including vacation, holidays, parental leaves with top-up options, sick leave, and disability programs.
• Career development through learning platforms, educational assistance, mentoring, and reimbursement of professional memberships.
• Additional perks such as employee discounts, free onsite parking, social clubs, and an annual scholarship program for employees children.

Why join us?

• Purposeful Innovation: Youll work on innovations that genuinely make a difference. Youll apply advanced thinking, design expertise, and practical problem-solving to help equip military and allied forces with leading-edge systems. Youll be surrounded by some of the brightest minds in the defence sector, contributing to next-generation technologies in an environment that celebrates creativity, new ideas, and modern solutions.
• Connection: We believe people do their best work when they feel they belong, and their ideas can flourish. Different perspectives, experiences, and ways of thinking help us innovate and grow. Strong relationships with our teammates help us unite, overcome challenges, and deliver the world-class quality were known for. Here, we are committed to inclusivity and ensures every individual feels valued, respected, and empowered.
• Challenging and Rewarding Career Pathways: Your career path matters to us. From mentorship and regular check-ins with your leader to educational support, professional certifications, and continuous training, youll have the resources you need to thrive. We encourage internal mobility so you can explore different business areas, broaden your skillset, and expand your network. Youll be working on high-profile, impactful projects that challenge your skills, expand your expertise, and allow you to both learn from mentors and guide others along the way.

Accommodation
If you require accommodation during any stage of the application process, please contact Human Resources via recruitment@gd-ms.ca.

Closing Date
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.