Senior Executive - IT- Microsoft 365 in Dubai at Landmark Group

Key Responsibilities

• Gather and analyze business requirements and translate them into functional and technical specifications.
• Liaise with implementation partners for execution and delivery of D365 solutions.
• Customize and extend Dynamics 365 using Power Platform, Power Automate, Power Apps, JavaScript, Plugins, and Workflows.
• Collaborate with DevOps teams to manage application lifecycle, perform backups, and ensure system security.
• Coordinate with third-party vendors for system integrations and ongoing support.
• Provide L1 support to business users and escalate issues to partners for L2/L3 support.
• Develop and manage reports using Power BI and other D365 built-in reporting tools.
• Support PL/SQL development and maintenance.

Required Qualifications & Skills
• Education: Bachelor’s or master’s degree in computer engineering, Computer Science, Information Systems, or a related field.
• Experience: 3–4 years of hands-on experience with Microsoft Dynamics 365 F&O (Finance, Operations, and Commerce).
• Technical Skills:
o Microsoft Dynamics 365 (F&O, Commerce)
o Power Platform (Power Automate, Power Apps, Power BI)
o PL/SQL development and support
o Scripting and customization using JavaScript, Plugins, and Workflows

• Soft Skills:
o Strong analytical and problem-solving skills
o Excellent communication and stakeholder management
o Ability to work collaboratively with cross-functional and partner teams

Desired Attributes
• Proven ability in business process optimization and solution delivery.
• Knowledge of cloud integration and DevOps collaboration.
• Passion for continuous improvement, technical enablement, and automation.