Operations and Event Supervisor - Atlanta, Georgia in Atlanta, Georgia at LAZ Parking Georgia, LLC

Operations and Event Supervisor - Atlanta, Georgia

**Details**

• Full-Time
• Location: 100 Luckie Street
• Pay Range: $18-$20/hr
• Schedule: Wednesday-Sunday 2pm-11pm (Hours may vary based on event schedules, operational needs, and special projects. Flexibility is required)
• $100 Referral Bonus for every referral as long as they stay active with us for 90 days!

Benefits of joining the LAZ Parking Family:

• Part-Time/Seasonal work hours
• Growth Opportunities
• Paid training
• Free company uniform
• Pay Cards
• We partner with Payactiv - No more waiting for payday! With Payactiv TAP, you can choose to be paid every day or any day of the weekno additional cost!

We are also a PEOPLE FIRST company. We often say parking is our industry but people are our passion. Our mission is to create opportunities for our employees and value for our clients. If youre looking to join a growing company led by passionate people committed to being the best contact us today!

The Spirit of the Position:

The Operations and Event Supervisor is responsible for overseeing parking operations,assisting with the daily operations, maintenance, and event-management of our downtown Atlanta parking facility. This position plays a critical role in ensuring a safe, efficient, and customer-focused operation while supporting major events, facility upkeep, and staff supervision.

The ideal candidate will be a hands-on leader who is comfortable managing people, solving problems in real time, and maintaining a professional presence during high-volume event operations.

Principal Job Duties:

Event Operations

• Coordinate ingress and egress activities during concerts, sporting events, festivals, and other special events.
• Supervise parking attendants and support staff during event operations.
• Monitor traffic flow and implement operational adjustments as needed.
• Ensure event rates, signage, and customer communications are properly executed.
• Respond to customer concerns and resolve issues professionally.

Facility Operations

• Conduct daily facility inspections.
• Monitor cleanliness, lighting, signage, equipment, and safety conditions throughout the property.
• Identify and address operational issues before they impact customers.
• Coordinate with vendors, contractors, and management regarding repairs and maintenance activities.
• Assist with enforcement of facility rules and policies.

Maintenance Responsibilities

• Perform light maintenance and repair tasks as appropriate.
• Monitor facility equipment and report deficiencies.
• Assist with preventative maintenance efforts.
• Ensure the property maintains a professional appearance at all times.

Leadership & Administrative Duties

• Assist with employee training and supervision.
• Support scheduling and shift coverage as needed.
• Complete operational reports and incident documentation.
• Communicate effectively with management regarding operational concerns and opportunities.
• Maintain a strong customer service culture throughout the operation.

Qualifications

• High school diploma or equivalent required.
• Previous supervisory experience preferred.
• Experience in parking, hospitality, facilities management, security, transportation, or event operations preferred.
• Strong communication and leadership skills.
• Ability to work independently and make sound decisions.
• Basic knowledge of maintenance and facility operations preferred.
• Ability to stand, walk, and work outdoors for extended periods.
• Must be able to work evenings, weekends, and holidays as required.

Experience:

• Previous experience in a leadership role required.
• Parking industry experience is preferred but not required
• Previous experience in customer relations.
• Event venue operations
• Hospitality management
• Security supervision
• Facilities maintenance
• Traffic management

Skills:

• Excellent team-building and interpersonal skills.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Ability to communicate professionally and effectively with diverse cultures.
• Thrive in fast-paced, multi-faceted work environment.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.

• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement and contribute to value-added services/developments.

FLSA Status: Non-Exempt

Physical Demands:

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.