Assistant Business Manager- NICH in Oklahoma City, Oklahoma at Petfolk Inc.

At Petfolk, we’re reshaping veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them.

Nichols Hills Pet Care Center Opening September 2026!

Help Us Redefine the Future of Pet Care

At Petfolk, we're reshaping veterinary care by combining exceptional medicine with a connected, modern experience for pets, their families, and the professionals who care for them.

We're looking for an Assistant Business Manager to join our Nichols Hills Pet Care Center opening in September 2026! This is a unique opportunity for an experienced Veterinary Technician or Veterinary Assistant who is ready to take the next step in their career by combining hands-on patient care with operational leadership.

As an Assistant Business Manager, you'll play a critical role in the success of the Pet Care Center by supporting daily operations, coaching and developing teammates, driving clinic performance, and serving as the on-site leader when the Business Manager is away. At the same time, you'll continue working alongside the medical team, delivering excellent patient care and leading by example on the clinic floor.

If you're passionate about veterinary medicine, team development, and creating exceptional experiences for pets and their people, we'd love to meet you!

Why Join Petfolk?

We're building a better kind of veterinary workplace where team members are empowered to grow, lead, and make a meaningful impact.

Leadership Development: Gain hands-on experience in clinic operations, team leadership, and business management while continuing to strengthen your clinical skills.Work at the Top of Your Skillset: Continue utilizing your technical expertise while helping shape workflows, mentor teammates, and improve clinic performance.Modern Veterinary Medicine: Work with advanced technology, streamlined systems, and digital tools designed to support exceptional care and efficiency.Collaborative Team Culture: Join a team built on trust, transparency, mentorship, and a shared commitment to excellence.Growth Opportunities: This role is designed as a development pathway for veterinary professionals interested in expanding into operational leadership.

What You'll Do

Clinical Leadership

Deliver high-quality patient care, including diagnostics, treatment support, surgical preparation, and anesthesia monitoringAssist with radiology, dentistry, laboratory diagnostics, and medical documentationEducate pet parents on treatment plans, medications, and preventive carePromote Fear Free and low-stress handling techniquesLead by example through strong technical skills and medical excellenceSupport training and development of Veterinary Assistants and Veterinary TechniciansChampion Petfolk initiatives and help drive key clinic performance metrics

Operations & Business Leadership

Support daily Pet Care Center operations and serve as the acting clinic leader when the Business Manager is unavailableFacilitate team huddles and help manage daily appointment flowMonitor clinic performance metrics and support operational improvementsAssist with staffing coordination, scheduling adjustments, and workflow managementAddress client concerns with empathy, professionalism, and accountabilitySupport inventory management, facility readiness, and regulatory complianceHelp maintain a clean, organized, and welcoming environment for pets, clients, and teammates

Team Development & Culture

Provide coaching, mentorship, and real-time support to teammatesReinforce Petfolk standards, SOPs, and service expectationsAssist with working interviews, onboarding, and team trainingFoster a culture of accountability, collaboration, and continuous improvementHelp create an exceptional experience for every pet parent who walks through our doors

What We're Looking For

3+ years of veterinary experience in a clinical settingPrevious clinical leadership experience requiredStrong technical skills and confidence in patient care, diagnostics, and anesthesia supportExcellent communication and interpersonal skillsAbility to coach, mentor, and motivate teammatesComfortable balancing clinical responsibilities with operational leadershipAdaptable, proactive, and solutions-orientedFear Free Certification is a plus

What You'll Get

We care deeply for our team, and it shows in our benefits:

Generous PTO to support rest and personal timePaid Holidays with no on-call or overnight shiftsMedical, Dental & Vision Insurance with multiple plans and generous employer contributions401 (k) with employer match to support your long-term financial goals Life & Disability Insurance for added peace of mindContinuing Education Support for credentialed staff, with annual stipends and paid time off to help you grow your skills and stay at the top of your field Fear Free Certification at no cost to youFigs Scrubs Provided so you feel confident and comfortableEmployee Discounts on Petfolk services, food, and medications for your pets

Join a Team That's Changing the Game

At Petfolk, we're creating a better future for veterinary medicine built on compassion, innovation, and connection. If you're ready to grow your career, lead a team, and make a lasting impact on pets and their families, we'd love to hear from you!

Apply today and help us redefine what's possible in veterinary care!