Junior Poker Operations Specialist in Quinta de Portugal, Castelo Branco at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Junior Poker Operations Specialist based in Portugal.

As a Junior Poker Operations Specialist, you will join the Poker Room Management team and help ensure the smooth, accurate, and timely operation of an online poker platform. You will work across tournaments, cash games, promotions, CRM activities, QA, and back-office systems. This hands-on opportunity is designed for someone with a strong understanding of poker who is eager to develop operational expertise. You will configure and deploy poker content, validate product changes, support promotional initiatives, and investigate operational issues. As you gain experience, you will gradually take ownership of recurring processes and expand your knowledge across multiple areas. The role offers a dynamic, technology-driven environment where accuracy, adaptability, and continuous learning are highly valued.

• Support the setup and deployment of tournaments, satellites, cash games, and poker series.
• Configure and maintain back-office and in-client settings accurately and within required deadlines.
• Support promotional initiatives, including missions, leaderboards, tickets, rewards, and CRM campaigns.
• Assist with tournament configuration, including structures, payouts, guarantees, templates, and satellites.
• Perform QA, release validation, and post-deployment checks to ensure changes work as expected.
• Investigate operational issues, respond to requests, and escalate problems when appropriate.
• Develop working knowledge of Poker Room Management tools and processes while providing operational coverage across different areas.
• Support the introduction of new poker features, formats, and promotional mechanics.
• Maintain clear and up-to-date operational documentation as processes evolve.
• Use AI and other technology tools to improve the speed, accuracy, and quality of day-to-day operational work.
• Adapt to changing priorities and provide support across the team wherever operational needs arise.

• Strong understanding of online poker, including cash games, tournaments, and core poker mechanics.
• Genuine interest in poker and curiosity about how online poker rooms operate.
• Excellent attention to detail with a consistently high standard of accuracy.
• Strong organizational skills and the ability to manage multiple tasks, priorities, and deadlines.
• Clear and effective written communication skills.
• Comfortable working with spreadsheets, software applications, and unfamiliar internal systems.
• Ability to use AI and technology effectively for learning, problem-solving, and improving workflows.
• Fast learner who responds positively to feedback and can quickly apply new knowledge.
• Reliable, adaptable, and willing to take on increasing responsibility as expertise develops.
• Previous experience in online poker, gaming, technology, or another fast-paced operational environment is advantageous.
• Experience with operational or back-office platforms is a plus.
• Familiarity with concepts such as rake, liquidity, satellites, tournament structures, and player segmentation is beneficial.
• Experience supporting CRM campaigns, promotions, leaderboards, reward systems, QA, or digital product testing is desirable.
• Strong Excel or Google Sheets skills are an advantage.
• Experience incorporating AI tools into regular workflows is a plus.
• Knowledge of cryptocurrency or crypto-based gaming platforms is beneficial.

• Competitive salary with performance-based bonuses.
• Fully remote working environment.
• Flexible working hours.
• Opportunity to work with innovative blockchain, gaming, and online poker technology.
• Collaborative and inclusive team culture.
• Professional development and learning opportunities.
• Career growth potential within a rapidly evolving technology environment.